Job Description
Title: Client Support Executive
Company Name: REPLIQ Limited
Vacancy: 3
Age: 20 to 25 years
Location: Dhaka (Dhanmondi)
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Software Company
∎ Freshers are also encouraged to apply.
Published: 21 Aug 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 20 to 25 years
∎ Currently enrolled in a university or Graduate.
∎ Strong communication skills in English and Bengali.
∎ Ability to work independently and as part of a team.
∎ Proficiency in Microsoft Office and Google Suite.
∎ Flexible schedule to accommodate work and studies.
Responsibilities & Context:
∎ Assist clients with inquiries and issues via phone, email, and chat.
∎ Provide excellent customer service and maintain a high level of client satisfaction.
∎ Collaborate with team members to resolve client problems efficiently.
∎ Document client interactions and feedback accurately.
∎ Participate in training sessions to stay updated on products and services.
∎ Are you an ongoing university student or a graduate looking to gain valuable work experience?
∎ Join REPLIQ Limited as a Part-Time / Full-Time Client Support Executive and enhance your skills in a dynamic and supportive environment.
∎ Key Responsibilities:
∎ Assist clients with inquiries and issues via phone, email, and chat.
∎ Provide excellent customer service and maintain a high level of client satisfaction.
∎ Collaborate with team members to resolve client problems efficiently.
∎ Document client interactions and feedback accurately.
∎ Participate in training sessions to stay updated on products and services.
Skills & Expertise:
Compensation & Other Benefits:
∎ Flexible working hours to suit your class schedule. Competitive hourly wage. Opportunity to gain hands-on experience in client support. Positive and collaborative work environment. Potential for future full-time employment upon graduation.
Workplace:
∎ Work at office
Employment Status: Part Time
Job Location: Dhaka (Dhanmondi)
Company Information:
∎ REPLIQ Limited
∎ 67(New), 5th Floor, Satmosjid Road, Dhanmondi, Dhaka-1209.
∎ https://www.repliq.dev/
∎ We guide our clients through their digital transformation by providing competent and dedicated teams that can tackle the whole process from idea to reality.
Our secret sauce is the focus and attention to the small details that make a software team great. We take huge pride in recruiting amazing talents and retain them for a long period of time while also putting a great emphasis on building a culture based on collaboration, trust and curiosity.
We carefully hand pick full time developers who are willing to commit to our mission to build better products and services for our clients in a cost efficient and collaborative way.
Address::
∎ 67(New), 5th Floor, Satmosjid Road, Dhanmondi, Dhaka-1209.
∎ https://www.repliq.dev/
∎ We guide our clients through their digital transformation by providing competent and dedicated teams that can tackle the whole process from idea to reality.Our secret sauce is the focus and attention to the small details that make a software team great. We take huge pride in recruiting amazing talents and retain them for a long period of time while also putting a great emphasis on building a culture based on collaboration, trust and curiosity.We carefully hand pick full time developers who are willing to commit to our mission to build better products and services for our clients in a cost efficient and collaborative way.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Aug 2024
Category: Customer Support/Call Centre
