Client Relationship Officer (CRO)

Job Description

Title: Client Relationship Officer (CRO)

Company Name: Helpline Global Education Consultant

Vacancy: 2

Location: Dhaka (PanthaPath)

Salary: Tk. 15000 - 20000 (Monthly)

Published: 4 Nov 2024

Education:
∎ Min Bachelor’s degree.
∎ Min Bachelor’s degree.

Requirements:

Additional Requirements:
∎ Provide clear, supportive, and engaging information to students and families.
∎ Good Communication Skills (Bangla and English), Sound Knowledge of Microsoft Office Package.
∎ Provide clear, supportive, and engaging information to students and families.
∎ Good Communication Skills (Bangla and English), Sound Knowledge of Microsoft Office Package.

Responsibilities & Context:
∎ Respond to Study Abroad inquiries, comments, and messages across all social media platforms professionally and on time.
∎ Client Support and Consultation: Provide detailed information on study abroad options, including program choices, application procedures, scholarship opportunities, and eligibility.
∎ Relationship Management: Develop and nurture long-term relationships with students, understanding their goals and aligning them with suitable educational institutions.
∎ Maintain Accurate Records: Document all interactions in the CRM, updating information on student progress and preferences for seamless service.
∎ Coordinate with Internal Teams: Collaborate with admissions, visa, and counseling teams to ensure smooth and coordinated services for students.
∎ We seek dynamic and motivated individuals to join our winning team.
∎ Working hours: 10:00 AM - 6:30 PM
∎ Responsibilities:
∎ Respond to Study Abroad inquiries, comments, and messages across all social media platforms professionally and on time.
∎ Client Support and Consultation: Provide detailed information on study abroad options, including program choices, application procedures, scholarship opportunities, and eligibility.
∎ Relationship Management: Develop and nurture long-term relationships with students, understanding their goals and aligning them with suitable educational institutions.
∎ Maintain Accurate Records: Document all interactions in the CRM, updating information on student progress and preferences for seamless service.
∎ Coordinate with Internal Teams: Collaborate with admissions, visa, and counseling teams to ensure smooth and coordinated services for students.

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Salary depending on Experience.
∎ Two Festival bonuses and others.
∎ Salary depending on Experience.
∎ Two Festival bonuses and others.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (PanthaPath)

Read Before Apply:

Email Your CV: [email protected] [Must apply via email].

Applicant must enclose his/her recent passport-size photograph with their CV.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Helpline Global Education Consultant
∎ Haque Chamber, Level 9, 89/2 Panthapath, Dhaka
∎ We provide best study abroad solutions to the students by assessing their overall circumstances such as their previous academic/professional background, language skill, future study & career plan, financial ability, compliance with latest visa rules etc.

Address::
∎ Haque Chamber, Level 9, 89/2 Panthapath, Dhaka
∎ We provide best study abroad solutions to the students by assessing their overall circumstances such as their previous academic/professional background, language skill, future study & career plan, financial ability, compliance with latest visa rules etc.

Application Deadline: 14 Nov 2024

Category: Customer Support/Call Centre