Call Centre Executive

Job Description

Title: Call Centre Executive

Company Name: EV Cyber Team Ltd.

Vacancy: 10

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Call Center Management

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Support/ Client Service
∎ The applicants should have experience in the following business area(s): Call Center

Job Responsibilities:
∎ Excellent Communication skill with customers in appropriate accent.
∎ Confidence to take challenge and fulfil daily tasks.
∎ Good command in Microsoft office specially excels for daily reporting.
∎ Analytics skill and working ability for team development.
∎ Roster duty

Additional Requirements:
∎ Age 23 to 29 years
∎ Both males and females are allowed to apply
∎ Expert in data entry both Bangla and English.

Salary: Tk. 10000 - 12000 (Monthly)

Compensation & Other Benefits:
∎ Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Dec 2023

Company Information:
∎ 4 Nov 2023
∎ EV Cyber Team Ltd.
∎ Address : House No: 04, Road No: 02, Block: J, Baridhara, Dhaka-1212.
∎ Business : Established in 2015 as Euro Vigil Business Solutions, EV Cyber Team Limited (EVCTL) is Sister Concern of Euro Vigil Pvt. Ltd, a security services company in Bangladesh. EVCTL is providing various business process outsourcing, back office services, cyber security facilities and Software development to local organizations.

The BPO sector in Bangladesh is relatively new and still in its nascent stage. The sectors established players are still heavily dependent on the three major mobile network operators. Other than the Telco sector, the BPO industry in Bangladesh has not been able to cater for the local market successfully.

EVCTL aims at expanding the BPO services to all sectors in the local market that is consumer driven. From media, food and beverage, event management, financial, manufacturing, FMCG, Education, Transportation, Health, Hospitality and Government sectors.


Category: Customer Support/Call Centre

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