Job Description
Title: Call Center Representative
Company Name: Intellier Limited
Vacancy: 20
Location: Dhaka (Kawran Bazar)
Salary: Tk. 10000 - 12000 (Monthly)
Published: 19 Feb 2025
Responsibilities & Context:
∎ Outbound and Inbound Calls: Conduct outbound and inbound calls to prospective customers to present our products/services and explain their benefits. Effectively communicate product features, pricing, and promotions to potential clients. Qualify leads and schedule appointments for the sales team where necessary.
∎ Customer Engagement: Establish and maintain strong relationships with clients to build trust and loyalty. Address customer inquiries, provide information, and resolve concerns or issues in a timely manner.
∎ Sales Targets: Meet and exceed Daily, weekly and monthly sales targets.Track and report sales performance using CRM tools or other designated systems.
∎ Product Knowledge: Stay informed about the features and benefits of the products/services offered. Continuously update knowledge of product updates.
∎ Documentation: Maintain accurate records of all interactions with clients in the CRM system. Prepare and submit regular reports on sales activities and outcomes.
∎ Outbound and Inbound Calls: Conduct outbound and inbound calls to prospective customers to present our products/services and explain their benefits. Effectively communicate product features, pricing, and promotions to potential clients. Qualify leads and schedule appointments for the sales team where necessary.
∎ Customer Engagement: Establish and maintain strong relationships with clients to build trust and loyalty. Address customer inquiries, provide information, and resolve concerns or issues in a timely manner.
∎ Sales Targets: Meet and exceed Daily, weekly and monthly sales targets.Track and report sales performance using CRM tools or other designated systems.
∎ Product Knowledge: Stay informed about the features and benefits of the products/services offered. Continuously update knowledge of product updates.
∎ Documentation: Maintain accurate records of all interactions with clients in the CRM system. Prepare and submit regular reports on sales activities and outcomes.
Skills & Expertise:
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Incentives on Sales Target Achievement
Workplace:
∎ Work at office
Employment Status: Contractual
Job Location: Dhaka (Kawran Bazar)
Job Highlights:
∎ Education: High school diploma / Graduate degreeJob Location: Karwan bazar, DhakaJob Nature: Full-Time (Contractual)Office Hours: 10:00 AM-07:00 PM or 12:00 PM-09:00 PM (roaster based)Working Day: 06 days weekly (roaster-based holiday)
Company Information:
∎ Intellier Limited
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Feb 2025
Category: Customer Support/Call Centre
