Job Description
Title: Call Center Representative (English)
Company Name: American Center of Regenerative Health and Research
Vacancy: 2
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ A Level
∎ Candidates should have at least completed A level studies.
∎ Candidates must be from an english medium background.
∎ BS Nutrition and Food Science or B.Pharm degree holders/students will be given preference.
∎ Skills Required: Call Center, Call Center Agent
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Answer inbound from customers/patients who want to know about our services
∎ Provide right information to customers in professional tone & attitude, and redirect to other employees where appropriate
∎ Prepare patient appointments and maintain appointment schedule
∎ Make outbound calls to coordinate patient appointment schedules
∎ Conduct outbound calls for surveying past patients on health updates
∎ Manage and resolve customer complaints, escalate when necessary
∎ Keep records of calls and note useful information.
∎ Other duties as needed by management
Additional Requirements:
∎ Age at least 18 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 6 Jan 2024
Company Information:
∎ 9 Dec 2023
∎ American Center of Regenerative Health and Research
∎ Address : Islam Tower, 2nd Floor, 102 Sukrabad (bus stand), Mirpur Road, Dhanmondi 32, Dhaka 1207
Category: Customer Support/Call Centre
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