Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Bismillah Visa Solutions

Vacancy: 7

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Support, Customer Support through Phone

Experience Requirements:
∎ The applicants should have experience in the following business area(s): Manpower Recruitment

Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner
∎ Follow communication "scripts" when handling different topics
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Build sustainable relationships and engage customers by taking the extra mile
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Frequently attend educational seminars to improve knowledge and performance level
∎ Meet personal/team qualitative and quantitative targets

Additional Requirements:
∎ Age 22 to 35 years
∎ Both males and females are allowed to apply
∎ Person with disability are encouraged to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 May 2022

Company Information:
∎ 20 Apr 2022
∎ Bismillah Visa Solutions
∎ Address : 19th floor, Awal Centre, 34 Kemal Ataturk Ave, Dhaka 1213
∎ Business : To make your travel plan hassle-free, we have arranged worldwide visa processing facilities in the most convenient way. Anywhere you go, we will arrange a visa for you.
Our special holiday packages for domestic and international destinations are fully customizable & tailored to ensure maximum comfort to the customers.

Category: Customer Support/Call Centre

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