Call Center Representative
Job Description
Title: Call Center Representative
Company Name: Bismillah Visa Solutions
Vacancy: 10
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Call Centre Supervision/ Management, Computer skill, Customer Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ 1.Manage large amounts of inbound and outbound calls in a timely manner
∎ 2.Follow communication “scripts” when handling different topics
∎ 3.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
∎ 4.Seize opportunities to upsell products when they arise
∎ 5.Build sustainable relationships and engage customers by taking the extra mile
∎ 6.Keep records of all conversations in our call center database in a comprehensible way
∎ 7.Frequently attend educational seminars to improve knowledge and performance level
∎ 8.Meet personal/team qualitative and quantitative targets
Additional Requirements:
∎ Age 22 to 55 years
∎ Both males and females are allowed to apply
∎ Person with disability are encouraged to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Feb 2023
Company Information:
∎ 29 Jan 2023
∎ Bismillah Visa Solutions
∎ Address : 19th floor, Awal Centre, 34 Kemal Ataturk Ave, Dhaka 1213
∎ Business : To make your travel plan hassle-free, we have arranged worldwide visa processing facilities in the most convenient way. Anywhere you go, we will arrange a visa for you.
Our special holiday packages for domestic and international destinations are fully customizable & tailored to ensure maximum comfort to the customers.
Category: Customer Support/Call Centre
: We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Source: bdjobs.com
Deadline Expired on 22nd Feb 2023
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