Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Walton Hi-Tech Industries PLC.
Vacancy: 05
Job Location: Dhaka (Mirpur)
Employment Status: Contractual
Educational Requirements:
∎ Diploma in Engineering/Graduation in any discipline from any reputed institute.
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Call Center Management, Customer Support through Phone
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Attend inbound and outbound calls of customers
∎ Listen and understand the customers' complaints and provide suitable solutions to customers
∎ Receive customer complaints and forward the complaint to the concerned department
∎ Provide information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers
∎ Provide excellent customer service and give precise information to the customer.
∎ Report day-to-day activities to the concerned authority.
Additional Requirements:
∎ Age 20 to 30 years
∎ Willing to work in shifting and holidays
∎ Should have good knowledge of MS Office
∎ Must have good communication skills in Bangla and English
∎ Good interpersonal, analytical skills, problem-solving, leadership skill as well as organizational skills.
∎ Must have multiple tasking abilities
∎ The candidate will also be patient and cool-tempered to deal with customer
∎ Able and willing to work under pressure and meet challenges
∎ Self-motivated, hardworking, energetic and result oriented
Salary: Tk. 14000 - 15500 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share, Insurance, Medical allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits will be provided according to the company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Nov 2023
Company Information:
∎ 16 Nov 2023
∎ Walton Hi-Tech Industries PLC.
∎ Address : Dhaka Corporate Office: Plot-1088, Road # 80ft-2, Block-I, Bashundhara R/A, P.O- Khilkhet, P.S-Vatara, Dhaka-1229.
Category: Customer Support/Call Centre
: Note: Please mention the applied position on top of the envelop
Source: bdjobs.com
More jobs of Walton Hi-Tech Industries PLC.
Manager-Quality Management
Area Sales Manager - Lift Sales
Network Adminsitrator
DSM (Fan & Cables Dealer Network)
Similar Jobs
Call Center Team Leader
Lead Generate & Marketing Specialist
Bangla Job
Office Executive - Night Shift
Customer Service
Executive's client service
Call Center Agent (Experienced)
Telesales Specialist (Day Shift)
Bangla Job
Call Center Representative (Online Shop)
Executive (Customer Service)
Customer Service Officer
Call Centre Executive (Shifting Duty)
Tele Marketing Sales Executive
Sr. Executive /Executive - Customer Service
Manager - Customer Service (Female)
Channel Management Executive (realme)
Virtual Assistant for US based Company
Customer Care Executive
Customer Care Executive
Business Development Executive
Showroom Customer Service Executive (Dhaka, Chittagong, Sylhet)
Bangla Job
Call Center Executive
Architect/Engineer- Engineering Customer Services
Help Desk Executive / Customer Care Executive
Executive (Customer Service/Call Center Operations) - Roster Basis
Team Lead (Call Center Operations), ABGTL (FinTech)
Jr. Customer Service Executive
Call Center Executive
Client Service Officer
Bangla Job
Business Development & Customer Support Executive
Customer Support Executive
Customer Service Executive
Call Center Executive (Female)
Customer Support Associate, Service Assurance
Junior Executive
Senior Executive / Assistant Manager - Customer Service (Bilingual: Bangla-English)
Call Center Team Leader (Telesales)
