Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Schengen Overseas Ltd

Vacancy: Not specific

Job Location: Dhaka (DOHS Banani)

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduation.

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Seize opportunities to upsell products when they arise.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal/ team qualitative and quantitative targets.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ Basic Computer Skills.
∎ Good Communication Skills both in Bangla and English.
∎ Technical skill.
∎ Make the most of presentations.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Nov 2023

Company Information:
∎ 10 Oct 2023
∎ Schengen Overseas Ltd
∎ Address : Schengen Overseas Ltd Road-04 House-05 2nd Floor, Banani Old DOHS, Cantonment Dhaka
∎ Web : www.schengen..com.bd
∎ Business : Jobs in Europe

Category: Customer Support/Call Centre

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