Job Description
Title: Call Center Executive
Company Name: MalishaEdu Dhaka
Vacancy: 6
Job Location: Dhaka (DOHS Mohakhali, Mirpur 1)
Employment Status: Full-time
Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Seize opportunities to upsell products when they arise.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal/ team qualitative and quantitative targets.
Additional Requirements:
∎ Age 18 to 28 years
∎ Both males and females are allowed to apply
Salary: Tk. 10000 - 12000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share, Gratuity, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Oct 2023
Company Information:
∎ 16 Oct 2023
∎ MalishaEdu Dhaka
∎ Address : 5th Floor, House No:404, Road No:29, Mohakhali DOHS, Mohakhali, Dhaka-1206
∎ Business : A reputed China based consultancy firm.
Category: Customer Support/Call Centre
:
