Call Center Executive - International Desk
Job Description
Title: Call Center Executive - International Desk
Company Name: A Multinational Company
Vacancy: 1
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ O (Ordinary) & A (Advanced) Level with any graduate/ under graduate.
∎ University of Dhaka,North South University,BRAC University,American International University Bangladesh,Independent University, Bangladesh students will get preference
∎ Skills Required: BPO, Call Center
Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s):
BPO, Call Center
∎ Freshers are also encouraged to apply.
Job Context:
∎ This is a good opportunity to develop career in a multinational company, head office in Malaysia (Job is NOT under any agent).
∎ We are looking for fluent English speaking candidates only to deal with foreign clients.
∎ 8 hours from 10 am to 6 pm (duty)
∎ Job Location: Mirpur, DOHS, Dhaka
∎ Gross Salary: 20000 (Extra: Sales incentive US$ 100 per sale, as condition)
∎ O & A Level
Job Responsibilities:
∎ You will play the important role in:
∎ Inbound and outbound call in overseas
∎ Attend in live chat, director call, WhatsApp & zoom video call (for foreign customers only)
∎ Reply to customer by email, WhatsApp & direct phone (for foreign customers only)
∎ You must know the need of clients, discuss in detail, provide necessary information, negotiate costing and finally make a deal.
∎ Liaison with foreign partners about prospective clients, share them information and documents collecting from clients and follow up until service is executed by the partner.
∎ Follow up customers until make a sale and show a valid reason in case of unsuccessful.
∎ Positive Note: International customers directly contact us for the services hence NOT required to search the customers.
Additional Requirements:
∎ Age 18 to 24 years
Salary:
∎ Tk. 18000 - 25000 (Monthly)
∎ You will be given extra US$ 100 (sales incentive) for each sale after achieving at least 3 sales in a month. Positive Note: We receive around 60 to 200 customer inquiries per month.
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 1
Application Deadline: 30 Oct 2020
Company Information:
∎ 11 Oct 2020
∎ A Multinational Company
∎ Address : Mirpur, DOHS, Dhaka
∎ Business : Online marketing, Business management consultancy & App development company,
Category: Customer Support/Call Centre
Read Before Apply: First interview will be taken over video (zoom/ Google meet/ Skype) call instead of physical meeting. Only short listed candidates will be called for physical meeting in 2nd interview. Read our requirements carefully, please.
Source: bdjobs.com
Deadline Expired on 30th Oct 2020
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