Job Description
Title: Call Center Executive (Female)
Company Name: Three-m
Vacancy: Not specific
Job Location: Dhaka (Mirpur Section 11)
Employment Status: Full-time
Educational Requirements:
∎ HSC/ Honors Running Students are encouraged to apply.
Experience Requirements:
∎ 1 to 2 year(s)
Job Responsibilities:
∎ Must have handled inbound and outbound calls.
∎ Strong phone and verbal communication of listening and speaking skill.
∎ Ask questions to understand customer requirements and close sales.
∎ Maintain records of the conversations with the customer and analyze the data.
∎ Maintain and file all invoices and other applicable supporting documentation.
∎ Should have good convincing skills and excellent sales skills.
∎ Handle critical customers with effective and gentle communication skills.
∎ Responding to customer service issues in a timely manner.
∎ Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
∎ Self-Motivated and able to work under pressure in a fast-paced working environment.in a professional manner & forwarding incoming phone calls.
∎ Manage first-line contact, to ensure that they are managing high-volume calls from customers.
∎ Day to day planning and report management ability.
Additional Requirements:
∎ Age 20 to 32 years
∎ Only females are allowed to apply
∎ Candidates should be smart & Energetic.
∎ Strong Communication skills.
∎ Candidates must be well-behaved.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 Dec 2023
Company Information:
∎ 29 Nov 2023
∎ Three-m
∎ Address : mirpur 11. dhaka 1216
Category: Customer Support/Call Centre
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