Job Description
Title: Call Center Executive
Company Name: Digital Business Guider
Vacancy: 2
Location: Dhaka (Uttara)
Salary: Tk. 15000 - 30000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Advertising Agency, Software Company, Inventory/Warehouse, Call Center, E-commerce, Business-to-Business (B2B) Software and Services Startup
Published: 28 Aug 2024
Education:
∎ HSC, Diploma, Bachelor/Honors
Requirements:
Responsibilities & Context:
∎ Job Post: Call Center Executive**
∎ Company: Bizmation.io
∎ Location: Uttara Sector 9, Dhaka
∎ Position: Call Center Executive
∎ Salary: Tk. 15,000 - 30,000 (Monthly, based on experience)
∎ Job Description:
∎ Bizmation.io is looking for a motivated and experienced Call Center Executive to join our team. The ideal candidate should have prior experience in supporting inventory management software, ERP solutions, or related software platforms. Tele sales will also be a key responsibility in this role. We encourage female candidates to apply. Please note that applicants without relevant experience need not apply.
∎ Key Responsibilities:
∎ - Provide professional customer support for Bizmation.io’s inventory management and ERP solutions.
∎ - Handle tele sales, answering customer inquiries, and guiding users through our platform.
∎ - Troubleshoot software-related issues and escalate to the technical team when necessary.
∎ - Maintain high levels of customer satisfaction with effective communication and problem-solving.
∎ Requirements:
∎ - Previous experience in call center support for inventory management software, ERP solutions, or similar platforms.
∎ - Experience in tele sales is required.
∎ - Strong communication skills and the ability to manage multiple customer queries.
∎ - Female candidates are preferred.
∎ - Freshers or those without relevant experience need not apply.
∎ Application Process:
∎ Interested candidates are requested to apply via BDjobs by submitting their resume and cover letter with the subject line "Call Center Executive Application - [Your Name]." Only shortlisted candidates will be contacted for further steps.
∎ Deadline: Applications must be submitted by 10 September 2024
∎ Join Bizmation.io and help us revolutionize the e-commerce industry with cutting-edge inventory management solutions!
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Uttara)
Company Information:
∎ Digital Business Guider
∎ House: 20, Road: 7c, Sector- 9
∎ www.digitalbusinessguider
Address::
∎ House: 20, Road: 7c, Sector- 9
∎ www.digitalbusinessguider
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 Sep 2024
Category: Customer Support/Call Centre
