Call Center Executive (Agent)

Job Description

Title: Call Center Executive (Agent)

Company Name: Genuity Systems Ltd.

Vacancy: 5

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ O/A Level, Graduate (If comply English speaking skills)

Job Responsibilities:
∎ To support international clients.
∎ To handle inbound and outbound calls.
∎ Contact potential or existing customers to inform them about a product or service using scripts
∎ Ask questions to understand customer requirements and close sales
∎ Go the "extra mile" to meet sales quota and facilitate future sales
∎ To maintain proper documentation and report accordingly.

Additional Requirements:
∎ Candidates who have experience working in an international Call Center will get priority.
∎ Should have flexibility on working in different shifts
∎ Must be fluent in Spoken English with standard pronunciation.
∎ Candidates from English medium will get high priority.
∎ Should have excellent communication skill with Customer service etiquette.
∎ Candidate should have sound knowledge of basic computer programs.

Salary:
∎ Smart salary for smart candidate.

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Mar 2022

Company Information:
∎ 11 Feb 2022
∎ Genuity Systems Ltd.
∎ Address : Sruti tower (4th Floor), Plot 8, Main Road, Block-ka, Section 6, Mirpur, Dhaka- 1216
∎ Web : www.genuitysystems.com
∎ Business : Genuity Systems Ltd. is an IT company established in the year 2003. It is aiming at establishing itself as one of the prestigious entities in world market to provide IT and telecom related services. Our services include Call center solution, VoIP soft-switch and billing, Mobile Dialer, IVR, IP-PBX solution and advance IT training.

Category: Customer Support/Call Centre