Call Center Agent (Night Shift) - English

Job Description

Title: Call Center Agent (Night Shift) - English

Company Name: ASL BPO

Vacancy: 15

Age: at least 20 years

Location: Dhaka (Uttara)

Maximum Salary: Tk. 24500 (Monthly)

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Call Center
∎ Freshers are also encouraged to apply.

Published: 30 May 2024

Requirements:

Additional Requirements:
∎ Age at least 20 years
∎ If you are not a fluent English AND Hindi speaker and do not have good listening or speaking skills in English AND HINDI, please DO NOT APPLY.
∎ We are looking for people who are extremely good at both.

Responsibilities & Context:
∎ Working Time will be 9 -hour shifts 6 days a week With 1 hour break time.
∎ Making Outbound and Inbound Calls For Foreign customers (From the UK and solving their queries.
∎ Must be able to work on Bangladeshi holidays, specifically Eid time.
∎ May need to do overtime in certain days (Paid overtime)
∎ We are looking for fluent English-speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
∎ Working Time will be 9 -hour shifts 6 days a week With 1 hour break time.
∎ Making Outbound and Inbound Calls For Foreign customers (From the UK and solving their queries.
∎ Must be able to work on Bangladeshi holidays, specifically Eid time.
∎ May need to do overtime in certain days (Paid overtime)

Skills & Expertise:

Compensation & Other Benefits:
∎ Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Possible Increment After 1 Year depending upon Performance and Dedication Dinner/Lunch is Provided Extra Payment for working on Holidays (Eid, Christmas, etc.) After 1 Year eligible to get 12 paid annual leaves per year.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara)

Job Highlights:
∎ Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed
∎ Salary is 22,000 BDT plus 2500 BDT night allowance = total 24,500 BDT

Read Before Apply: We need fluent ENGLISH AND HINDI speaking candidates preferentially from English medium background, to work on an inbound/outbound Call center project for a foreign company.

Company Information:
∎ ASL BPO
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Address::
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Application Deadline: 29 Jun 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.70%
2.98%
Daffodil International University 1.76%
University of Dhaka 1.76%
Green University of Bangladesh 1.08%
Uttara University 1.02%
Jagannath University 1.02%
American International University-Bangladesh 0.95%
North South University 0.88%
Jahangirnagar University 0.88%

Interested By Age Range

Age Range Percentage (%)
20-30 82.26%
31-35 8.40%
36-40 2.03%
40+ 1.15%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 22.42%
20K-30K 75.40%
30K-40K 1.19%
40K-50K 0.35%
50K+ 0.63%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 47.05%
0.1 - 1 years 13.68%
1.1 - 3 years 18.55%
3.1 - 5 years 9.55%
5+ years 11.17%