Title: Back Office Support Executive
Company Name: Atlas Copco Bangladesh Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA), Masters degree in any discipline, Bachelor of Commerce (BCom)
∎ Skills Required: Computer skill
Experience Requirements:
∎ At least 1 year(s)
Job Responsibilities:
∎ Customer Order Processing
∎ Handling L/C Orders
∎ Checking Draft L/C
∎ Follow up L/C amendment with customers.
∎ Follow up Shipment status with Product Company/Factory.
∎ Forward planning of service interventions based on service plan schedules / inputs from Team Leader regarding planning of next service intervention
∎ Allocate service jobs based on clearly defined competence levels
∎ To plan the service interventions based on priority list IN ORDER TO improve operational efficiency Scheduling
∎ Scheduling- Opening and closing of jobs in MAM2 Planning Board
∎ Creation of service invoices Communication with Customers, Service Engineers, ASC, ERC etc.
∎ Improve operational efficiency and customer satisfaction
∎ Customer Value - Proactive communication with customers
∎ Improve Customer Response through effective coordination
∎ Understand and resolve customer concerns
∎ Ensure customer satisfaction and improve NPS
Salary: Negotiable
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Jun 2021
Company Information:
∎ 9 Jun 2021
∎ Atlas Copco Bangladesh Ltd.
∎ Address : Impetus , Level # 6 242/B, Tejgaon-Gulshan Link Road Tejgaon I/A ,Dhaka - 1208 . Bangladesh
∎ Web : https://www.atlascopco.com/en-bd/compressors
∎ Business : Atlas Copco Bangladesh Ltd. is a Customer Centre within the Compressor Technique Business area, responsible for sales, marketing, & service of Compressors. Atlas Copco Bangladesh Ltd, part of Atlas Copco Group started its operation in Bangladesh in 2008. Atlas Copco Bangladesh is working together with its distributors for selling and servicing Air Compressors, Gas Compressors, Air Dryers and accessories and other products of Atlas Copco Group.
Category: Commercial/Supply Chain
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Source: bdjobs.com