Asst. Manager/ Deputy Manager (Frnt Office)
Job Description
Title: Asst. Manager/ Deputy Manager (Frnt Office)
Company Name: GRAND PLAZA HOTEL
Vacancy: Not specific
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ Minimum HSC/Level {Bachelor of Business Administration (BBA) in Marketing is preferable}
∎ Skills Required: Event Management, Hotel Sales, sales and marketing
Job Responsibilities:
∎ Perform all check-in and check-out tasks
∎ Manage online and phone reservations
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay)
∎ Welcome guests upon their arrival and assign rooms
∎ Provide information about our hotel, available rooms, rates and amenities
∎ Respond to clients' complaints in a timely and professional manner
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
∎ Upsell additional facilities and services, when appropriate
∎ Maintain updated records of bookings and payments
Additional Requirements:
∎ Age at most 35 years
∎ Only males are allowed to apply
∎ The applicants having experience in the following area(s):hotel booking, Hotel Management, Travel management will get the priority in recruitment.
∎ The applicants having experience in the following business area(s):Airline, Hotel, Resort, Travel Agent, will get the priority in recruitment.
∎ Excellent communication skill both in written & spoken in English
∎ A good team player
∎ Work experience as a Hotel Front Desk Agent, Receptionist or similar role
∎ Experience with hotel reservations software,
∎ Understanding of how travel planning websites operate, like Booking and TripAdvisor
∎ Customer service attitude
∎ Excellent communication and organizational skills
∎ Degree in hotel management is a plus point.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance
∎ Duty Time Food Facility
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Service Charge, Duty Uniform & others (as per the company policy)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 23 Nov 2021
Company Information:
∎ 24 Oct 2021
∎ GRAND PLAZA HOTEL
∎ Address : GRAND PLAZA HOTEL
House # 29, Road # 3/B, Sector # 9, Uttara, Dhaka
∎ Web : WWW.HOTELGRANDPLAZABD.COM
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 23rd Nov 2021
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