Assistant Officer/ Officer, Credit Information Center

Job Description

Title: Assistant Officer/ Officer, Credit Information Center

Company Name: Advanced Chemical Industries PLC (ACI)

Vacancy: --

Age: 24 to 30 years

Job Location: Dhaka (Tejgaon Industrial Area)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Agro based firms (incl. Agro Processing/Seed/GM), Automobile, Chemical Industries, Electronic Equipment/Home Appliances, Food (Packaged)/Beverage, Group of Companies, Manufacturing (FMCG), Paint, Toiletries, Wholesale
• Freshers are also encouraged to apply.

Published: 2026-10-12

Application Deadline: 2026-10-31

Education:

• Bachelor/Honors

Requirements:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Agro based firms (incl. Agro Processing/Seed/GM), Automobile, Chemical Industries, Electronic Equipment/Home Appliances, Food (Packaged)/Beverage, Group of Companies, Manufacturing (FMCG), Paint, Toiletries, Wholesale
• Freshers are also encouraged to apply.

Skills Required: Call Center Operation, Communication and interpersonal skill, Analytical Skill, Problem-solving skill, Reporting and Documentation

Additional Requirements:

• Age 24 to 30 years
• Only Female

• Strong verbal communication and interpersonal skills.

• Ability to handle and resolve customer queries effectively.

• Proficiency in MS Office (especially Excel).

• Ability to work under pressure and manage multiple customer accounts efficiently.

• Customer-focused and service-oriented.

• Proactive and result-driven.

• Team player with a collaborative approach.

Responsibilities & Context:

• Update profile of all active credit customers at regular intervals.

• Obtain “Balance Confirmation” verbally.

• Expedite recovery drive from overdue accounts.

• Answer inquiries by clarifying desired information; locating problems and providing information relating to credit balance/overdue balance.

• Resolve problems by clarifying issues; exploring answers and alternative solutions; escalating unresolved problems.

• Promote additional services i.e. Welcome Note, Invoice Notification, Early Alert, Payment Notification by recognizing opportunities; explaining new features.

• Maintain call center database and customer wise history by entering information.

Job Other Benifits:

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

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