Assistant Manager/Deputy Manager–OPD.

Job Description

Title: Assistant Manager/Deputy Manager–OPD.

Company Name: Central Hospital Limited

Vacancy: 1

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ MBA/Graduate from a reputed University.
∎ Diploma in Hospitality Management or Customer Service-related degree.

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Hospital or Diagnostic Centre

Job Responsibilities:
∎ Ensure effective and smooth co-ordination between consultant and the outpatient (with / without appointment, follow up etc.)
∎ Ensure all consultant list updated-Monthly.
∎ Prepare daily patient list consultant wise.
∎ Prepare indent/demand list.
∎ Guide patient to consultant's room when the consultant is ready to see the patient. Guide the patients regarding investigation, medication & follow-up visit.
∎ Update respective consultant(s) regarding patient's attendance and status as & when required.
∎ Facilitate the patients for report showing / follow up visit schedule or appointment slot after discussing with the relevant consultant.
∎ Manage, plan and schedule patient's appointment / cancellation aligned.
∎ Provide information on related consultant's profile, visiting hours, tariffs and assist patients in terms of preparation for investigation, procedure, surgery, admission etc.
∎ Be updated with the latest information on different facilities and tariffs and persuade patients politely to avail diagnostics and medication facilities.
∎ The role requires effective communication & good management skill to deal with diversified customer as well as provide guideline to valued customers in order to ensure service excellence.
∎ Communicating effectively with staff at all levels and patients to ensure support services.
∎ Prepare monthly OPD roster.
∎ Ensure updating Consultant schedule regularly in software & register (if necessary).
∎ Monitor & Supervise the works of OPD attendants.
∎ In-charge will be responsible for multi-tasking; cross functional customer care activities & should be available to work in flexible shifting hour.
∎ Negotiate with Management for any requirements.
∎ Any others task assigned by the management from time to time.

Additional Requirements:
∎ Age 25 to 40 years
∎ Only males are allowed to apply
∎ An excellent interpersonal skill.
∎ Computer skills: MS Office (Word, Excel, Power Point, Access).
∎ Ability to work under pressure and in a goal driven environment.
∎ Strong communication skills in written and spoken in English and Bengali.
∎ Managerial Position will get preferable.

Salary: Negotiable

Compensation & Other Benefits:
∎ Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Nov 2023

Company Information:
∎ 12 Nov 2023
∎ Central Hospital Limited
∎ Address : House - 2, Road - 5, Green Road, Dhanmondi, Dhaka - 1205.

Category: Medical/Pharma

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