Assistant Manager (Technical Support for CISCO and F5)
Job Description
Title: Assistant Manager (Technical Support for CISCO and F5)
Company Name: FLORA LIMITED
Vacancy: 4
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor in Engineering (BEngg) in EEE
∎ Preferred Professional Certification: Should have valid CCIE CCNP Certifications,Should have valid F5 (101 and 201) Certifications
Experience Requirements:
∎ At least 8 year(s)
∎ The applicants should have experience in the following area(s):
Firewall, Switching & Routing
Job Responsibilities:
∎ Troubleshoot complex enterprise networks to quickly resolve downtime and outages
∎ Act as a focal point for high impact, large account problem resolution
∎ Works on complex problems where analysis of situations requires in-depth evaluation of factors
∎ Develop expertise in specific areas (i.e. technology, product). Transfer this skill in order
∎ Manage issues/customers by setting expectations and meeting/exceeding those expectations to achieve the highest level of customer satisfaction
∎ Effectively communicate issues to engineers within the support team, and resolutions/work-around to the customer
∎ Receive minimal supervision, no instruction on routine work, and general instruction on new assignments
∎ Applies analytical skills and technical knowledge to resolve product and network problems of moderate to high complexity.
∎ Analyze, configure and troubleshoot Core, Distribution, Access layer switches and networks
Additional Requirements:
∎ Age 28 to 40 years
∎ Strong practical knowledge of troubleshooting Routing, Switching and Firewall
∎ Strong practical knowledge of protocols including Multicast, HSRP, TCP/IP, IPSEC, and WLAN
∎ Strong practical knowledge of Cisco platforms including Nexus, Catalyst, ASR and ISR series routers
∎ Should have experience in ISP or CISCO Partner
∎ Extensive experience working with CISCO product
∎ Have Experience deploying, supporting and troubleshooting Firewalls, VPNS, and IPS solutions for their networking environments.
∎ Applies analytical skills and technical knowledge to resolve product and network problems of moderate to high complexity.
∎ Analyze, configure and troubleshoot Core, Distribution, Access layer switches and networks
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Tour allowance, Gratuity, Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: October 2, 2019
Company Information:
∎ FLORA LIMITED
∎ Address : Head Office, Gulshan, Rangs FC Enclave, Level: AB – 9 & B – 13, Plot No: 6/A, Road No: 32, Gulshan Avenue, Dhaka – 1212, Bangladesh.
∎ Web : www.floralimited.com
∎ Business : Information Technology & Marketing/Distribution of ICT Products
Category: Engineer/Architect
