Assistant Manager - Operation & Customer Service

Job Description

Title: Assistant Manager - Operation & Customer Service

Company Name: CDZ Global Logistics Ltd.

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Ability to effectively present information and respond to customers, Being computer literate, Good Communication Skill (Bangla and English)

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Freight Forwarding/ C&F, Logistic Service
∎ The applicants should have experience in the following business area(s): Freight forwarding, Supply Chain

Job Responsibilities:
∎ Provides excellent service to nominated/assigned accounts from shipment booking to arrival at destination.
∎ Collecting rate from carrier/NVOCC, vendors and offer to customers including approval process.
∎ Selecting right carriers for specific lanes and book the container by maintaining a proactive vessel schedule.
∎ Maintains contact with suppliers and resolves arising issues. Consults and assists vendors for any occurring issue.
∎ Updates the vessel schedule to customers weekly basis.
∎ Inform to customers in case of delay the shipment with proper/specific reasons.
∎ Provides supervision and control over operation field staff if required.
∎ Provide monthly/weekly requested reports to managers.
∎ Motivated and develop team members to accomplish the job on time.
∎ Visit shipping line/ Co loader for business development and easier to communicate with them to increase buying capacity.
∎ Performs other duties as assigned by company.

Additional Requirements:
∎ Age 24 to 35 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other admissible benefits as per company policy

Job Source: Online Job Posting.

Application Deadline: 15 Jun 2021

Company Information:
∎ 31 May 2021
∎ CDZ Global Logistics Ltd.
∎ Address : Loma Centre (5th Floor), 204-B Tejgaon Gulshan Link Road, Dhaka- 1208, Bangladesh.
∎ Web :
∎ Business : CDZ Global Logistics Ltd. is a unique source for freight forwarding and logistics services in Bangladesh. Since it’s the humble beginning of its journey in 2014, it quickly became one of the well-known companies in the country. It is geared to meet and overcome the unforeseen future needs and challenges with its powerhouse of experiences and expertise. We offer an array of core services comprising of freight forwarding, project logistics, warehousing, inventory management, Importer of record & Exporter of record, customs clearance, distribution, and inland transportation services.

We have three full-fledged service offices including one in the capital city of Dhaka. The other two operation offices are located in Dhaka and Chattogram and are located nearby the Dhaka airport & Chattogram sea-port.

Category: Commercial/Supply Chain

: Freight forwarding department of CDZ GLOBAL LOGISTICS LTD. requires self-driven, result-oriented, dynamic professionals to join the team. If you think you are the right person, please submit an application with a complete CV along with a photograph and mention the EXPECTED SALARY including the POSITION you applied for, to the HR, CDZ GLOBAL LOGISTICS LTD.