Assistant Manager, Contact Center Operations

Job Description

Title: Assistant Manager, Contact Center Operations

Company Name: Genex Infosys Limited

Vacancy: 4

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 5 to 8 year(s)
∎ The applicants should have experience in the following area(s): Contact Center, Telecommunication

Additional Requirements:
∎ Age 30 to 45 years
∎ Proven experience of managing a contact centre operations, backoffice and first line managers.
∎ Able to develop and nurture improved performance across sales and service.
∎ Excellent in communication, management, interpersonal and leadership skills.
∎ Should have ability to put in extra effort and time as necessary to meet deadlines.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Dec 2021

Company Information:
∎ 25 Nov 2021
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Web : www.genexinfosys.com
∎ Business : Leading IT company trusted by global brands

Category: Customer Support/Call Centre