Assistant Manager, Contact Center Operations

Job Description

Title: Assistant Manager, Contact Center Operations

Company Name: Genex Infosys Limited

Vacancy: 4

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 5 to 8 year(s)
∎ The applicants should have experience in the following area(s): Contact Center, Telecommunication

Additional Requirements:
∎ Age 30 to 45 years
∎ Proven experience of managing a contact centre operations, backoffice and first line managers.
∎ Able to develop and nurture improved performance across sales and service.
∎ Excellent in communication, management, interpersonal and leadership skills.
∎ Should have ability to put in extra effort and time as necessary to meet deadlines.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Dec 2021

Company Information:
∎ 25 Nov 2021
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Web : www.genexinfosys.com
∎ Business : Leading IT company trusted by global brands

Category: Customer Support/Call Centre

Source: bdjobs.com

Similar Jobs

Sr. Officer - Customer Services.

Customer Service Executive

কাস্টমার সার্ভিস এক্সিকিউটিভ

Customer Service Representative

Customer Service Officer

Customer Support Specialist

Customer Service Representative

Executive (Customer Care and Audit Department)

Online Product Sales Agent / Sales Officer (SO)

Officer/Sr. Officer, Customer Service

Assistant Manager- Import Customer Service & Operations

Customer Service Officer

Education Counselor(Internship)

Customer Service Executive

Coordinator (Night Shift)

Customer Service Representative

Asst. Manager, Customer Care

Manager, Customer Care

Executive, CRM

Tele Sales Executive

Customer Care Representative (Female)

International Call Center Executive (English & Night Shifts Only )

Customer Service Officer

Telesales Executive

Customer Service officer

Call center executive

Call Center Executive (Operations)

Officer - Operations

Customer Service Officer

Call Center Agent (Day Shift) - English & Hindi

Female Counselor

Female Executive- Social Media

Project Coordinator for Telemarketing [International Campaign]

Digital Query Management Specialist

Customer Relation Officer

CALL CENTER EXECUTIVE

Customer Service Representative

Customer Service Executive

Website & Software Sales Executive (Uttara & Motijheel Branch)

Sr. Student Counselor for Canada & Uk