Title: Aftermarket Sales Engineer - CTS
Company Name: Atlas Copco Bangladesh Ltd.
Vacancy: Undefined
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Graduate in Engineering - Mechanical / Automobile / Electrical / EEE
Experience Requirements:
∎ 2 to 5 year(s)
Job Context:
∎ Job description/ Mission:
∎ To generate business of service products from the allotted territory in line with the potential of installed machines with an objective of achieving CTS growth targets within the CTS structure and guidelines.
Job Responsibilities:
∎ Business Development
∎ - Generate orders from customers for service products,
∎ - Support dealers for spare parts sales,
∎ - Follow-up with customers to acquire orders,
∎ - Follow-up with dealers to meet monthly targets and help them achieve targeted level of business with end customers
∎ -To achieve business level in line with installed machine population base.
∎ Customer Relationship
∎ - Collect customer feedback on service (direct & indirect)
∎ - Analyze escalated customer-related problems and work with service to resolve them
∎ - Analyze factors causing dissatisfaction among customers,
∎ - Review measures and take corrective action in coordination with Regional Aftermarket Manager
∎ - Seek support where required to enhance Customer Satisfaction
∎ To enhance customer satisfaction
∎ Receivables
∎ - Receive data on collections and customer statement of accounts,
∎ - Follow-up with customers on outstanding/ invoices on service products
∎ - Ensure follow-up with dealers for collections
∎ To maintain cash flow in the company and minimize outstanding
∎ Air audits and optimization
∎ - Energy Audit - Track market opportunities,
∎ - Educate customers on audit benefits,
∎ - Study customer/sales-related queries on audit requirements,
∎ - Promotion of Air optimizing products
∎ To reduce energy consumption and generate revenue
∎ Dealer Management
∎ - Monitor dealer target achievements
∎ - Analyze dealer strength,
∎ - Examine dealer inventory,
∎ - Review purchase order raised by dealers,
∎ - Track spare parts sales on monthly-basis,
∎ To enhance dealer effectiveness and improve customer satisfaction
∎ Compliance with Corporate Guidelines
∎ - Follow in letter and spirit the Atlas Copco Vision, Mission and core values
∎ - Comply with the Atlas Copco Business Code of Conduct
∎ - Comply with the policies and procedures communicated from time to time
∎ - Perform any other tasks given by supervisor from time to time
∎ To enrich the Corporate Culture
Additional Requirements:
∎ 2 - 5 years of relevant experience
∎ Selling skills, Interpersonal skills, Negotiation skills, Technical skills, Commercial acumen, Team skills, Report writing skills, IT skills
∎ - Committed team player.
∎ - High levels of energy and drive.
∎ - Positive attitude.
∎ -Self-Driven / Dynamic.
Compensation & Other Benefits:
∎ As per company policy
Job Source: Bdjobs.com Online Job Posting
Application Deadline: April 15, 2019
Company Information:
∎ Atlas Copco Bangladesh Ltd.
∎ Address : Impetus , Level # 6 242/B, Tejgaon-Gulshan Link Road Tejgaon I/A ,Dhaka ? 1208 Bangladesh
∎ Web : www.atlascopco.com
∎ Business : Atlas Copco Bangladesh Ltd. is a Customer Centre within the Compressor Technique Business area, responsible for sales, marketing, & service of CNG Compressors. Atlas Copco Bangladesh Ltd, part of Atlas Copco Group started its operation in Bangladesh in 2008. Atlas Copco Bangladesh is working together with its distributors for selling and servicing Air Compressors, Gas Compressors, CNG Compressors, Air Dryers and other products of Atlas Copco Group
Category: Engineer/Architect
Source: bdjobs.com