Job Description
Title: Administrative Officer (Outdoor Customer Care)
Company Name: PRIME HOSPITAL LTD.
Vacancy: 5
Job Location: Noakhali
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline.
Experience Requirements:
∎ 5 to 7 year(s)
Job Responsibilities:
∎ One should have willingness to work full time (Shifting & Roster basis) and on public holidays
∎ Manage large amounts of incoming and outgoing telephone calls.
∎ Directs call to higher officials, staff or departments through the switchboard or PABX system.
∎ Receives customer messages and deliver the same to the departments.
∎ Identify and assess customers' needs to achieve satisfaction.
∎ Update directory information on the front office software.
∎ Provide relay service for hearing-impaired customers.
∎ Build sustainable relationships of trust through open and interactive communication.
∎ Provide accurate, valid and complete information by using the right methods/tools
∎ Meet personal/customer service and call handling quotas.
∎ Handle complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
∎ Keep records of customer interactions, process customer accounts and file documents.
∎ Follow communication procedures, guidelines and policies.
Additional Requirements:
∎ Age 30 to 40 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s): Customer Service, Customer Support
∎ The applicants should have experience in the following business area(s): Clinic, Diagnostic Centre, Hospital
∎ Candidate should be good looking, smart, well spoken in Bengali.
∎ Ability to work under pressure.
∎ Must have good interpersonal and communication skills.
∎ Must have very good command over MS office applications.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Salary Review - As Company Policy
∎ We offer attractive salary and ensure good environment with excellent career advancement opportunities.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Sep 2023
Company Information:
∎ 12 Aug 2023
∎ PRIME HOSPITAL LTD.
∎ Address : Hospital Road , Maijdee ,Noakhali
∎ Business : Prime Hospital Ltd is a 150 beds multidisciplinary Hospital and it`s started operations in 1996 at district town Maijdee, Noakhali. Now it`s a renowned one hospital in greater Noakhali.
Prime Hospital Limited (Unit-2), another branch located in Chowmuhani Chowrasta, Begumgonj, Noakhali. With 100 beds multidisciplinary and high tech hospital.
Category: General Management/Admin
: Prime Hospital Ltd is a 150 beds multidisciplinary Hospital and it's started operations in 1996 at district town Maijdee, Noakhali. Now it's a renowned one hospital in greater Noakhali.Prime Hospital Limited (Unit-2), another branch located in Chowmuhani Chowrasta, Begumgonj, Noakhali. With 100 beds multidisciplinary and high tech hospital.Interested candidates are requested to apply with CV, a recent passport size photograph
