Title: Admin And Accounts Officer
Company Name: STAR TRAVELS & TOURS
Vacancy: 01
Age: 20 to 40 years
Job Location: Dhaka (Purana Paltan)
Salary: Tk. 15000 - 18000 (Monthly)
Experience:
1.Handle inbound and outbound communication (calls, messages, social media).
2.Communicate with clients through phone calls, What’s App, Email.
3.Deal with client inquiries regarding travel services like Air ticket / Visa Processing / Tour Package.
4.Maintain client records & reports using company software.
5.Maintain accurate and up-to-date records of all visa applications and Tour Packages.
6.Stay informed about changes in visa regulations and Tour Package procedures for various countries.
7.Ensure excellent customer satisfaction with every service.
8.Support marketing and social media activities for travel promotions, visa processing & group tours.
9.Ensure high-quality customer service and after-sales support.
10.Participate in video shoots and live sessions arranged by the marketing wing, whenever necessary.
11.Must be active on WhatsApp and send all our advertisements to customers and provide all the necessary information.
12.Maintain a good communication with all other travel agency , Recruitment agency regarding visa processing, manpower, air tickets.
13.General computer operations and browsing tasks, MS word, MS Excel, PowerPoint, Editing etc.