Workshop Manager, Aftersales

Job Description

Title: Workshop Manager, Aftersales

Company Name: Anwar Group of Industries (Automobiles Division)

Vacancy: 01

Age: at least 50 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 20 years

Published: 27 Feb 2024

Education:
∎ Bachelor of Education (B.Ed) in Automobile, Diploma in Automobile

Requirements:

Additional Requirements:
∎ Age at least 50 years
∎ Graduation or Diploma in Automobile Mechanical Engineering from foreign university.
∎ Minimum 20 years of relevant experience specially in European and American Brand
∎ Graduation or Diploma in Automobile Mechanical Engineering from foreign university.
∎ Minimum 20 years of relevant experience specially in European and American Brand

Responsibilities & Context:
∎ Hiring, training, and managing workshop employees
∎ Focusing on customer retention by building relationships
∎ Performing diagnosis, troubleshoot and inspect vehicles to detect faults and malfunctions. Follow up Hot Line Technical Support Requests
∎ Establishing and maintaining relationships with the manufactures designated warranty representatives
∎ Preparing the cost estimates including the services and repair costs and the cost of spare parts, if needed
∎ Maintaining and managing a daily record of repairs and services of vehicles undertaken and completed
∎ Educating customers on maintaining their vehicles free from troubles and problems
∎ Supervising and monitoring automotive service technicians and repairers. Ordering parts and supplies as needed
∎ Hiring, training, and managing workshop employees
∎ Focusing on customer retention by building relationships
∎ Performing diagnosis, troubleshoot and inspect vehicles to detect faults and malfunctions. Follow up Hot Line Technical Support Requests
∎ Establishing and maintaining relationships with the manufactures designated warranty representatives
∎ Preparing the cost estimates including the services and repair costs and the cost of spare parts, if needed
∎ Maintaining and managing a daily record of repairs and services of vehicles undertaken and completed
∎ Educating customers on maintaining their vehicles free from troubles and problems
∎ Supervising and monitoring automotive service technicians and repairers. Ordering parts and supplies as needed

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Anwar Group of Industries (Automobiles Division)

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 12 Mar 2024

Category: Engineer/Architect