Welcome Assistant

Job Description

Title: Welcome Assistant

Company Name: International Committee of the Red Cross

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Minimum Graduation in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ Department : Finance & Administration
∎ Starting date : As soon as possible
∎ Contract Type : 12 Months Fixed Term Contract

Job Responsibilities:
∎ The welcome assistant, reporting to the supervisor, will ensure that Welcome related activities including but not limiting to coordination of travel arrangements, visas, permits, accommodation, official registration and others are organized smoothly.
∎ Responsibilities:
∎ Interacts with relevant authorities (ministries, consulates, etc.) regarding certificates, visas, permits, registration, etc.
∎ Organizes pick-up and accommodation (hotel, apartment, and house) for staff and guests
∎ Organizes staff travel (plane, train, bus, etc.) by the most effective costs/mean and, if required, coordinates drop-off at / pick-up from airports, stations, etc.
∎ Keeps all appropriate databases up to date on staff members, missions and other travel, document validity, residences and any other relevant information (schools, airlines, telephone numbers, etc.).
∎ Maintains Welcome files, business cards, briefing programmes and tours of the delegation for new arrivals.
∎ Updates, applies and explains the ICRC rules pertaining to obtaining/renewing visas and official documents to all colleagues.
∎ Organizes and follow-up airport transfer and pickup for ICRC staff and visitors.
∎ Informs staff about visa regulations, requirements and duration of visa process prior to flight bookings.
∎ Liaises with other delegations for visa process that cannot be done in the country
∎ Liaises with Embassies to keep updated on any procedural changes
∎ Prepares invitation letters whenever needed
∎ Keeps records and be aware of expiry dates of mobile staff members official and makes sure the concerned take appropriate action so they are renewed on due time
∎ Adapts and updates according to the evolution of the needs the forms used for travel request
∎ Takes the necessary arrangement for air-tickets booking as per the ICRC policy
∎ Negotiates with Airways/ travel agents for special fare and for ICRC
∎ Arranges the travel for ICRC staff, interlocutors, guests & members of the national society according to ICRC's travel policy
∎ Update and Manages in a confidential way personal files of mobiles (copy passport, visa, driving license, vaccination card, blood group, flight tickets, signed rules, family info, etc.)
∎ Assists the Welcome department in all administrative activities as requested

Additional Requirements:
∎ 2 years' experience of similar position.
∎ Working experience in Visa Processing Centre/Ticketing agency will get preference
∎ Very good command of written and spoken English
∎ Excellent Computer proficiency.
∎ Personal qualities for the position:
∎ Excellent sense of responsibility and confidentiality
∎ Ability to work independently with minimal supervision, respecting the established framework
∎ Ability to define priorities
∎ Ability to adapt to and work in a multicultural team environment
∎ Team spirit and capacity to integrate a multidisciplinary approach

Compensation & Other Benefits:
∎ 12 months fixed term contract with attractive package
∎ Medical insurance and accidental coverage
∎ 13th months' salary
∎ The opportunity to apply your knowledge and experience in an international setting of humanitarian endeavour

Application Deadline: June 2, 2019

Company Information:
∎ International Committee of the Red Cross
∎ Business : The International Committee of the Red Cross (ICRC), an impartial, neutral and independent international organization striving to protect and assist the victims of war and violence.

Category: Secretary/Receptionist