Trainee (Skill Development Training)
Job Description
Title: Trainee (Skill Development Training)
Company Name: TeleConsult Group (TCG)
Vacancy: 100
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time, Part-time, Contractual
Educational Requirements:
∎ Diploma/ Bachelor/ Master's degree from any reputed local or foreign university.
Job Context:
∎ The Skills for Employment Investment Program (SEIP) supports Bangladesh Government`s plan to arrange a system for supplying sufficient number of skilled manpower to priority economic growth sectors by 2021. Bangladesh Association of Call Centers and Outsourcing (BACCO www.bacco.org.bd) fits rightly with SEIP`s theme of supplying skilled manpower to priority economic growth sectors.
∎ TeleConsult Group, a BACCO member and one of the SEIP-BACCOTraining Providers is a fast growing technical outsourcing and consultancy firm specializing in Call Center Operations, Software Development and Business Process Outsourcing. Since its very inception, TCG`s state-of-the-art Contact Center has been in continuous operation. TCG has mastered the art of integrating skilled human resources with cutting-age technology. Based in Dhaka, Bangladesh, TCG strives to shake up the industry by leveraging emerging opportunities in the sector, and applying a fresh new vision and approach in doing business.
∎ TeleConsult Group providing Skill Development Training for free under SEIP Project which is jointly funded by Bangladesh Government and Asian Development Bank.
∎ Currently Enrollment is going on for-
∎ Professional Customer Service
∎ Training Offered-
∎ Professional Customer Service (Effective Communication Skill, Sales Skill and Psychometric, Overview of BPO and Contact Center, Geographical Overview etc.)
Job Responsibilities:
∎ The training will be a part of your skill improvement and career development process.
∎ Duration of the training will be 2.5 months (Total-220 hours-weekly 5 days
∎ Attractive and value adding professional business communication course in English provided by internationally reputed training provider.
∎ Certificate will be provided to successful trainees which will add value to participants career profile.
∎ Trainees attending 90% class will be paid conveyance allowance @ of Taka 100/day through trainees' mobile banking account.
∎ Light snacks will be provided during training.
∎ After successful completion of the training we will facilitate Job Placement for deserving candidates
∎ Special advantages will be provided for people with disabilities, members of ethnic minority, and socially and economically disadvantaged people. In case of physically challenged people, we will take measures and ensure their accessibility by relaxing educational qualification (if needed).
∎ Females are encouraged to apply.
∎ Indigenous people are encouraged to apply.
Additional Requirements:
∎ Age 18 to 35 years
Compensation & Other Benefits:
∎ Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing Certification in authorization under Skills for Employment Investment Program, Ministry of Finance from Bangladesh Association of Call Center & Outsourcing Certified trainees will be placed in different service sectors as per opportunities.
Job Source: Bdjobs.com Online Job Posting
Application Deadline: April 30, 2019
Company Information:
∎ TeleConsult Group (TCG)
∎ Address : House: 01, Road: 15 (New), 28 (Old), Dhanmondi, Dhaka
∎ Web : http://www.tcg.com.bd/
∎ Business : Call Center Services
Call Center Software Solution
IP-PABX Solution
Software Development
Web Development
Mobile Applications Development
Office Automation
Security & Surveillance System Development
Business Process Outsourcing
Cisco/Dell/Panasonic based Total Hardware Solutions
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 30th Apr 2019
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