Trainee (Customer Service, Skill Development Training)

Job Description

Title: Trainee (Customer Service, Skill Development Training)

Company Name: Times ASL Call Center

Vacancy: 150

Job Location: Anywhere in Bangladesh

Employment Status: Full-time, Part-time, Contractual

Educational Requirements:
∎ Diploma in Business Studies, Bachelor degree in any discipline, Masters degree in any discipline

Job Context:
∎ Times ASL Call Center would also refer for a job placement to the prestigious Multi-National Companies, Banks, TELECOM Private Companies, Call Centers and FMCG`S etc.
∎ Duration of Training 2.5 months (5 days a week, 4 hours a day).
∎ Total Number of Classes: 50.

Job Responsibilities:
∎ The training will be a part of your skill improvement and career development process.
∎ Gaining service knowledge through theoretical and practical hands on sessions.
∎ Special Course on Professional CV writing, Interview and Email.
∎ 20 hours professional business communication course in English Conducted by WSDA (Workplace Skills Development Academy) New Zealand.
∎ After successful completion certificate will be provided from BACCO (Bangladesh Association of Call Center and Outsourcing) and WSDA.
∎ Minimum attendance required at training (90%) for successful completion.
∎ After successfully completion of the training, trainees will get training allowance.
∎ Disable and People from Ethnic Group are being encouraged to join.

Additional Requirements:
∎ Age at most 45 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Weekly 2 holidays

Application Deadline: June 7, 2019

Company Information:
∎ Times ASL Call Center
∎ Address : City Heart Building, 4th floor, 67 ,Naya Paltan,VIP Road, Dhaka-1000. Phone: 9353512-5.
∎ Web : www.timesgroupbd.com
∎ Business : Telemarking, Customer care, Technical support

Category: Customer Support/Call Centre

Send your CV to: [email protected]