Trainee Customer Service Executive (Male/Female)

Job Description

Title: Trainee Customer Service Executive (Male/Female)

Company Name: Global Visa Solution BD

Vacancy: 5

Age: 18 to 30 years

Location: Dhaka

Minimum Salary: Tk. 10000 (Monthly)

Published: 25 Mar 2025

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Basic Knowledge in MS Office
∎ Must have personal Laptop.
∎ Basic Knowledge in MS Office
∎ Must have personal Laptop.

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2As per our company policy
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ As per our company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Global Visa Solution BD
∎ 8/1, Manipuri Para, Dhaka-1215
∎ Global Visa Solution is a dynamic firm offering integrated services in manpower recruitment, immigration consultancy, and education. We streamline staffing, visa processing, and professional training to connect global talent with leading organizations.

Address::
∎ 8/1, Manipuri Para, Dhaka-1215
∎ Global Visa Solution is a dynamic firm offering integrated services in manpower recruitment, immigration consultancy, and education. We streamline staffing, visa processing, and professional training to connect global talent with leading organizations.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Apr 2025

Category: Customer Support/Call Centre