Telesales Executive & Call Center Executive

Job Description

Title: Telesales Executive & Call Center Executive

Company Name: Pro IT

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ SSC
∎ Skills Required: Convincing Capability, Creative, Hard Working, MICROSOFT OFFICE, Work Under Pressure

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Creative, Customer Support/ Client Service, IT Support Service, telesales
∎ The applicants should have experience in the following business area(s): Call Center, E-commerce, IT Enabled Service, Training Institutes
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Must have excellent writing skills in both English & Bengali
∎ Basic computer knowledge;
∎ Good oral communication skills;
∎ Good listening skill and analytical skills;
∎ Customer focus and adaptability to different personality types;
∎ Ability to work under pressure.
∎ Maintain client database & communications through phone calls, emails, social media live chats, etc.
∎ Identify the clients' requirements & feedback to share other departments for collaborations.
∎ Inbound & outbound calls for telemarketing campaign.
∎ Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new project initiatives.
∎ Researching organizations and individuals to find new opportunities.
∎ Increasing the value of current customers while attracting new ones.
∎ Finding and developing new markets and improving sales.
∎ Attending conferences, meetings, and industry events.
∎ Developing quotes and proposals for clients.
∎ Developing goals for the development team and business growth and ensuring they are met.
∎ Training personnel and helping team members develop their skills.

Additional Requirements:
∎ Age at most 50 years
∎ Both males and females are allowed to apply

Salary: Tk. 15000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Performance bonus
∎ Attractive Salary, * Daily Snacks, Corporate Tour * Monthly Commission, Annual Incentive etc. * Opportunity for promotion if you consistently perform well.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Jan 2024

Company Information:
∎ 2 Dec 2023
∎ Pro IT
∎ Address : Head Office: 147 Green Road, Dhaka-1215
∎ Web : https://proit.digital/

Category: Customer Support/Call Centre

: Since 2017, the PRO-IT company under the management of the renowned e-commerce company "Prothma Bangladesh" has been appointed to provide web design, corporate services and other IT services to the "PRO-IT" company.

Interested By University

University Percentage (%)
National University 5.48%
Daffodil International University 1.69%
Dhaka City College 1.29%
Tejgaon College 1.22%
University of Dhaka 1.08%
European University of Bangladesh 1.08%
Eden mohila college 0.88%
Govt. Titumir College 0.88%
Dhaka College 0.88%
World University of Bangladesh 0.88%

Interested By Age Range

Age Range Percentage (%)
20-30 79.76%
31-35 6.57%
36-40 1.96%
40+ 0.61%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 65.28%
20K-30K 33.97%
30K-40K 0.41%
40K-50K 0.14%
50K+ 0.21%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 45.97%
0.1 - 1 years 16.25%
1.1 - 3 years 20.04%
3.1 - 5 years 9.82%
5+ years 7.92%