Telesales Executive
Job Description
Title: Telesales Executive
Company Name: Brick Line Technology
Vacancy: 03
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Completed at least HSC or equivalent degree. Students are encouraged to apply.
∎ However, Bachelor's or associate's degree is preferred.
Job Context:
∎ We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive`s responsibilities include cross-selling or up-selling our SAAS (Software as a Solution) products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints. To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
∎ Work hour- 5:00 PM- 11:00 PM
∎ Job location- Remote/Work from Home
Job Responsibilities:
∎ Calling existing and potential customers to persuade them to purchase company products and services.
∎ Accurately recording details of customers' purchase orders.
∎ Processing all customer purchases accordingly.
∎ Generating promising leads for the outside sales team to pursue.
∎ Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
∎ Developing and sustaining solid relationships with customers to encourage repeat business.
∎ Using sales scripts proffered by the company to drive sales and respond to customer rejections.
∎ Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
∎ Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Additional Requirements:
∎ Expert in being Native and bilingual in spoken. Must have fluent Bengali speaking skill.
∎ Both male and female can apply. However, females are encouraged to apply.
∎ Certified Sales Professional (CSP) accreditation or equivalent is advantageous.
∎ Proven experience (1-3 years) working as a telesales executive.
∎ Proficiency in all Microsoft Office applications and Google Docs.
∎ The ability to follow scripts.
∎ Strong negotiation and consultative sales skills.
∎ Excellent organizational and problem-solving skills.
∎ Effective communication skills.
∎ Exceptional customer service skills.
∎ Doesn't take NO as an answer
Salary:
∎ Salary- 10k-15k monthly
Compensation & Other Benefits:
∎ Sales commission- You can earn more than 10k on top of your salary as a sales bonus.
∎ Weekend- Friday.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Jul 2022
Company Information:
∎ 9 Jun 2022
∎ Brick Line Technology
∎ Address : 111, kazi nazrul islam avenue, 13th floor, Eskaton, Dhaka.
Category: Customer Support/Call Centre
: Interested candidates are requested to apply online or email their Updated CV to [email protected].
Source: bdjobs.com
Deadline Expired on 9th Jul 2022
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