Title: Telemarketing Executive
Company Name: UTSHOB GROUP
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ MUST BE EXCELLENT IN ENGLISH SPEAKING.
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Call Centre Supervision/ Management, Tele Marketing
∎ The applicants should have experience in the following business area(s):
Call Center
Job Responsibilities:
∎ Have to manage a large number of outbound calls to USA/ Canada/Australia customers in a timely manner.
∎ To listen and understand customers complaint and have to provide suitable solutions to customers.
∎ Contact businesses or private individuals by telephone in order to solicit sales for goods or services.
∎ Maintain records of contacts, accounts, and orders.
∎ Receiving customers enquirers, selling services/ products over the telephone as per the instruction provided.
∎ Receiving customer complaint and forwarding the complaint to the concerned department.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Excellent communication skills with customers, with a specific focus on sales & marketing.
∎ Keep records of all conversations in our database in a comprehensible way.
∎ Any other responsibilities/tasks as set by company management
Additional Requirements:
∎ Age 25 to 35 years
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: September 20, 2019
Company Information:
∎ UTSHOB GROUP
∎ Address : Apon Heights, H#27/1/B, Road#03, Level 11, Flat( C11& E11), ShyamoIi, Dhaka.(Opposite of Shyamoli Cinema Hall )
∎ Web : www.utshobgroup.com
∎ Business : Utshob Group is one of the emerging conglomerates of Bangladesh. With Utshob.com the first cross-border e-commerce of Bangladesh, Utshob Group is currently operating in 45 companies, with its Headquarter in New York, USA and a corporate office in the United Kingdom, Canada, Australia and Bangladesh. The history of Utshob Group dates back to 2005 when its predecessor Utshob.com was born. Now, the group is running 18 corporate units on 9 countries and 10 corporate buildings. .
Category: Customer Support/Call Centre
Read Before Apply: PLEASE DO NOT APPLY IF YOU ARE UNABLE TO WORK FROM 12 AM to 8 AM.
Source: bdjobs.com