Telemarketing Executive

Job Description

Title: Telemarketing Executive

Company Name: Phoenix Solutions

Vacancy: 10

Age: 18 to 35 years

Location: Dhaka

Salary: Negotiable

Published: 21 Aug 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 35 years
∎ Only Males are allowed to apply.
∎ Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8:00 PM - 5:00 AM).
∎ Selected Applicants will be in a minimum of six months’ probation period.
∎ Able to speak clearly and persuasively in English in positive or negative situations.
∎ Proven organizational and interpersonal skills, Self-motivated, independent worker with the ability to multitask.
∎ Professional, courteous and know proper phone etiquette.
∎ Ability to relate with a diverse group of people.1
∎ Sound knowledge of essential software like MS Word, MS Excel, Email etc.
∎
∎ Only Males are allowed to apply.
∎ Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8:00 PM - 5:00 AM).
∎ Selected Applicants will be in a minimum of six months’ probation period.
∎ Able to speak clearly and persuasively in English in positive or negative situations.
∎ Proven organizational and interpersonal skills, Self-motivated, independent worker with the ability to multitask.
∎ Professional, courteous and know proper phone etiquette.
∎ Ability to relate with a diverse group of people.1
∎ Sound knowledge of essential software like MS Word, MS Excel, Email etc.

Responsibilities & Context:
∎ Manage large number of outbound calls to USA / Canada customers in a timely manner.
∎ Follow communication "Script" while handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Receiving customers' enquirers, selling services / products over telephone as per the instruction provided.
∎ Meet personal / team qualitative and quantitative targets.
∎ Manage large number of outbound calls to USA / Canada customers in a timely manner.
∎ Follow communication "Script" while handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Receiving customers' enquirers, selling services / products over telephone as per the instruction provided.
∎ Meet personal / team qualitative and quantitative targets.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Phoenix Solutions
∎ House # 427, Road # 09 (West), DOHS Baridhara, Dhaka - 1206

Address::
∎ House # 427, Road # 09 (West), DOHS Baridhara, Dhaka - 1206

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Aug 2024

Category: Customer Support/Call Centre