Support Executive
Job Description
Title: Support Executive
Company Name: Kite Games Studio Ltd.
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Goal is to improve software product service quality and deliver customer satisfaction
∎ Ensure service quality by replying customer emails and reviews
∎ Follow up the email chain and reviews, until customer problem resolved
∎ Handle and record customer queries or complains and take initiatives to improve customer satisfaction
∎ Must have sound knowledge in computer and IT skills including use of E-mail, Internet browsing and Google Docs & Sheets
∎ Handling Inbound & Outbound calls of clients promptly with customer service skills
∎ Cross-checking availability of our users concern on a regular basis
∎ Will have to work as an effective member of the team & communicate to the proper authority
∎ Manage social media and website of the company
∎ Any other tasks assigned by the authority
Additional Requirements:
∎ Age at most 30 years
∎ Complete English fluency.
∎ Preference will be given those have experience.
∎ Previous U.S.-based customer service experience is a plus.
∎ Excellent interpersonal & communication skill.
∎ Should have the ability to work under pressure.
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Friendly environment
∎ Recreation facilities (Table tennis and Play Station 4)
∎ Mini Gymnasium
∎ Public Holidays
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Oct 2022
Company Information:
∎ 5 Sep 2022
∎ Kite Games Studio Ltd.
∎ Address : H- 283 (1st floor), Road- 19/C, Mohakhali DOHS, Dhaka.
∎ Web : http://www.kitegamesstudio.com/
∎ Business : We build quality Apps and Games for AppStore (iPhone & iPad) and PlayStore.
Category: Customer Support/Call Centre
: Send your CV with the exact mail subject: "Application for the post of a Support Executive"
Source: bdjobs.com
Deadline Expired on 5th Oct 2022
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