Job Description
Title: Supervisor - Customer Service
Company Name: FocusOn
Vacancy: 30
Job Location: Bogura, Chattogram, Dhaka, Narayanganj, Rajshahi, Dhaka (Savar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Commitment, Computer skill, Leadership, Leadership and Good Communication skill., Leadership and interpersonal skills, Stress Management, Team Leadership
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Good communication skills, Service Operations
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Lead by Example
∎ Operational Excellence
∎ Communication and Collaboration
∎ Shift Coordination
∎ Departmental Responsibilities
∎ Customer Care
∎ Support and Collaboration
Additional Requirements:
∎ Age at least 22 years
∎ Both males and females are allowed to apply
∎ To excel in this role, you should possess the following skills:
∎ Strong leadership and team management abilities.
∎ Exceptional communication and interpersonal skills.
∎ Ability to handle stressful situations and maintain composure.
∎ Attention to detail and adherence to company policies.
∎ Problem-solving and decision-making skills.
∎ Customer-focused attitude and commitment to service excellence.
∎ Organizational and multitasking skills.
∎ Basic computer literacy.
∎ Prior experience in operations or customer service is preferred.
Salary:
∎ Tk. 15000 - 20000 (Monthly)
∎ We offer a competitive benefits package, including:
Two days off per week.
Holiday reimbursement.
Overtime compensation.
Performance-based bonuses (Quarterly and Monthly).
Provident Fund (PF).
Two festival bonuses.
Timely salary payments.
Uniforms.
Mobile ceiling allowance.
Entertainment facility access.
Compensation & Other Benefits:
∎ T/A, Mobile bill, Pension policy, Medical allowance, Performance bonus, Profit share, Provident fund, Weekly 2 holidays, Insurance, Gratuity, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Sep 2023
Company Information:
∎ 13 Aug 2023
∎ FocusOn
Category: Customer Support/Call Centre
: If you are passionate about delivering exceptional entertainment experiences, leading a dynamic team, and contributing to a reputable brand, we invite you to join us as a Supervisor Customer Service. Apply now by sending your resume and a cover letter outlining your relevant experience and skills.
