Title: Student Relationship Officer
Company Name: EduCity Technology
Vacancy: 1
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Engineering, Bachelor degree in any discipline
Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Center Agent, Customer Relationship Management, Tele Marketing
∎ The applicants should have experience in the following business area(s):
Call Center
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Managing all candidate's queries over the phone and on different social media.
∎ Responding to online and offline queries, emails, phone calls, etc.
∎ Follow up on the documents and provide assistance and advice to students throughout the process.
∎ Over Phone Counseling.
∎ Regular follow-ups with potential students/guardians.
Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Familiarity with Google Sheets, CRM systems, and practices.
∎ Ability to handle rejection and maintain a positive attitude.
∎ Experts in presentation, social media operation, and online program management will get preference.
∎ Sense of responsibility and achieving the target.
∎ Quick learner and good knowledge along with good problem-solving ability.
∎ Excellent written and spoken proficiency in Bangla.
∎ Ability to work independently and as part of a team.
∎ Sufficient Bangla typing speed.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Jul 2023
Company Information:
∎ 19 Jul 2023
∎ EduCity Technology
∎ Address : 1305/1, East Shewrapara, Mirpur -1216
∎ Web : https://www.educity.com.bd
∎ Business : EduCity is the first career guidance e-learning platform in Bangladesh, currently working on the Diploma curriculum.
Category: Customer Support/Call Centre
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Source: bdjobs.com