Student Counselor

Job Description

Title: Student Counselor

Company Name: StudyMint

Vacancy: 3

Age: 23 to 30 years

Job Location: Dhaka (Farmgate)

Salary: Tk. 30000 - 40000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service

• Age 23 to 30 years
• Only Female

1. Student Counselling and Consultation

   • Provide professional counselling to prospective students regarding overseas higher education opportunities.

   • Understand students’ academic backgrounds, English proficiency, financial capabilities, career goals, and preferred destinations.

   • Recommend suitable countries, universities, colleges, courses, and study programs based on individual student profiles.

2. Country and University Knowledge

   • Maintain updated knowledge of admission requirements, tuition fees, scholarships, intakes, and course options in the UK, Europe, Canada, and other destinations.

   • Stay informed about student visa requirements, financial documentation, English language requirements, and relevant immigration policy changes.

   • Explain the benefits, costs, admission procedures, and visa requirements of different study destinations accurately.

3. Student Recruitment and Lead Management

   • Respond promptly to student inquiries received through phone calls, WhatsApp, Facebook, email, walk-ins, and other communication channels.

   • Follow up with prospective students and convert qualified leads into registered clients.

   • Maintain regular communication with students throughout the counselling and application process.

   • Achieve assigned monthly counselling, application, and student recruitment targets.

4. Admission and Application Processing

   • Guide students in selecting appropriate institutions and programs.

   • Assist students with application forms, CVs, statements of purpose, motivation letters, and other required admission documents.

   • Check academic certificates, transcripts, passports, English test results, and other documents before submission.

   • Coordinate with universities, colleges, admission representatives, and institutional partners regarding applications, offers, and enrolment.

5. Visa Documentation Support

   • Guide students in preparing visa application documents according to the official requirements of the destination country.

   • Provide guidance on financial documents, sponsorship evidence, bank statements, accommodation, insurance, and other applicable requirements.

   • Help students understand visa application procedures, appointment bookings, biometrics, and interviews where applicable.

   • Ensure that students receive accurate information and that all applications are handled honestly and transparently. Visa approval must never be guaranteed.

6. Student File Management

   • Maintain accurate records of student profiles, applications, communications, offers, payments, and visa outcomes.

   • Update the student management system or designated tracking sheets regularly.

   • Ensure that student documents and personal information are handled confidentially.

   • Prepare regular reports on student progress, pending applications, admissions, and visa decisions.

7. Follow-up and Client Relationship Management

   • Maintain consistent follow-up with students and their parents or sponsors, where authorized.

   • Inform students about application updates, missing documents, deadlines, offer letters, tuition payments, and visa procedures.

   • Address student concerns professionally and escalate complex issues to the appropriate supervisor.

   • Maintain positive relationships with students before, during, and after the admission process.

8. Marketing and Promotional Activities

   • Support the marketing team in promoting overseas education opportunities, university offers, scholarships, and upcoming intakes.

   • Participate in education fairs, seminars, university presentations, counselling sessions, and promotional events.

   • Provide accurate course and admission information for social media content and promotional campaigns.

   • Refer interested students to the appropriate counselling and application process.

9. Compliance and Professional Conduct

   • Follow StudyMint’s policies, procedures, service agreements, and reporting requirements.

   • Ensure that all student information and application documents are genuine and accurate.

   • Never provide misleading information about admission, scholarships, employment rights, immigration rules, or visa success rates.

   • Never make unauthorized promises or collect payments outside approved company procedures.

   • Perform duties in accordance with applicable laws, official institutional requirements, and company policies.

10. Reporting and Performance

    • Submit daily and monthly reports on counselling sessions, new leads, follow-ups, applications, admissions, and visa outcomes.

    • Meet assigned performance targets and maintain service quality.

    • Attend team meetings, training sessions, and destination-specific briefings.

    • Perform other relevant duties assigned by the management in connection with student counselling and over