Store Manager

Job Description

Title: Store Manager

Company Name: Everbest Retails Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Degree in Hotel Management

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ Functional Area: Store Operations, Sales and Business Development
∎ Industry: F&B Retail/Store Management

Job Responsibilities:
∎ Developing store strategies to raise customers pool, expand store traffic, and optimize profitability. Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff. Ensuring high levels of customers satisfaction through excellent service on google reviews and all online platforms.
∎ Managing in Planning & Execution of day-day Operations.
∎ Ensure clients are properly greeted upon their arrival.
∎ Ensuring and providing flawless, upscale, professional and high-class guest service experiences.
∎ Analyzing customer feedback and providing strategic direction to continuously improve overall rating.
∎ Responding to guests needs and anticipating their unstated ones.
∎ Roster Planning, Week-off scheduling.
∎ Contributing to the development of customer satisfaction programs.
∎ Ensure that the financial procedures such as Cash deposit, DSR (Daily Sales Report) are updated on daily basis.
∎ Motivate the store staff and ensure the growth of the store staff in terms of Skill and position.
∎ Continuous communication with the store staff through store briefing, training on the offers and promotions, daily sales, Customer grievance.
∎ Ensure that the customer appointments are scheduled accordingly.
∎ Responsible for the achievement of the store targets.
∎ Able to handle customer complaints and grievances.
∎ Ensure the optimum mix of sales through services and loyalty programs.
∎ Ensuring that the SOP is adhered at the store.

Additional Requirements:
∎ Min 5 years as a Store Manager in F&B industry

Job Source: Online Job Posting.

Application Deadline: 9 Oct 2021

Company Information:
∎ 9 Sep 2021
∎ Everbest Retails Limited
∎ Address : GREEN REGENCY (7th FLOOR), PLOT # 34, ROAD # 10, BLOCK-D, Banani, Dhaka – 1213.

Category: Commercial/Supply Chain