Sr. Executive/Executive

Job Description

Title: Sr. Executive/Executive

Company Name: Charming Trim & Packaging (BD) Ltd.

Vacancy: 4

Job Location: Narayanganj (Siddirganj)

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ The applicants should have experience in the following business area(s): Garments Accessories
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Check order receive status daily basis.
∎ Issue PI, Sending PI within flexible time to customer as per PO.
∎ Ensure that customer information is maintained accurately in the customer database.
∎ Follow up for payment receive from customer end & afterwards proceed for bulk production.
∎ Provide product information, pricing, lead-time and availability information for all kind of products over mail & phone.
∎ Follow up with production team for making goods ready on time.
∎ Follow up the product sample of customer & ensure it to sales team.
∎ Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
∎ Supports marketing and sales initiatives.
∎ Liaising with internal customers and ensuring commercial objectives are meet.
∎ Follow up with Supply Chain department for smooth material issue.
∎ Build and maintain strong internal relationships with customers.
∎ Maintains records and reports in an organized manner.
∎ Follow CS Manager's decision as well as company's rules & regulation
∎ Lead team for effectively processing and execution of orders.

Additional Requirements:
∎ Age 20 to 32 years
∎ Both males and females are allowed to apply
∎ Excellent English communication skills - verbal and written
∎ Accurate computer skills
∎ Time management skills - self motivator and work to strict deadlines
∎ Knowledge of materials associated with print & packaging
∎ Behaves with tact, sensitivity and responsibility in dealing with both internal and external parties.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share, Provident fund, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 May 2023

Company Information:
∎ 2 May 2023
∎ Charming Trim & Packaging (BD) Ltd.
∎ Address : Factory: Plot # 216 & 216/A, Adamjee EPZ, Siddirganj, Narayanganj, Dhaka-1431. Tel: +88 (02) 7789385
∎ Web : www.charmingtrim.com , www.charmingprinting.com
∎ Business : Garments Trims & Packaging

Category: Customer Support/Call Centre

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