Sr. Executive/Asst. Manager (Customer care) - DORPAN Properties Limited
Job Description
Title: Sr. Executive/Asst. Manager (Customer care) - DORPAN Properties Limited
Company Name: Dorpan Properties Ltd.
Vacancy: Not specific
Job Location: Dhaka (Uttara Sector 11)
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline
∎ Training/Trade Course: Training about Customer Service will given Preference,English Department Will be given preferen
∎ Skills Required: Computer skill, File Maintaining, File management, Project Management, Reporting and Documentation
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Computer skill, Data Entry, Marketing, Microsoft Office Applications
∎ The applicants should have experience in the following business area(s):
Advertising Ageny, Developer, Development Agency, Real Estate
∎ Freshers are also encouraged to apply.
Job Context:
∎ We are inviting application from only eligible who has experienced with similar job in similar industry (Real Estate).
∎ This is a full-time permanent position and demands the following preference for an eligible incumbent.
Job Responsibilities:
∎ Monitor and determine the level of present customer satisfaction through different measurable tools and develop the level of customer satisfaction under different aspect.
∎ To provide proper protocol (from every aspect) to the Customers.
∎ To Listen Customers discomfort and take day to day note.
∎ To perform jobs when & where assigned by the Departmental Head.
∎ To develop an effective & efficient Customer Care System.
∎ To Implement & Monitor the System.
∎ To ensure the optimum level of Customer Satisfaction through the team.
∎ To Guide both Pre-& Post Care team.
∎ To keep a close relationship with all valued customers and landowners.
∎ To ensure a one stop Customer Service through efficient Team Management.
Additional Requirements:
∎ Age 25 to 35 years
∎ Only males are allowed to apply
∎ Need sound knowledge about computer applications.
∎ Should have very pleasant personality with excellent communication skills both in Bengali & English.
∎ Capable to serve under pressure.
Salary: Tk. 25000 - 35000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Jul 2023
Company Information:
∎ 13 Jul 2023
∎ Dorpan Properties Ltd.
∎ Address : Flat # 5A, House # 30, Sonargaon Janapath, Road. Sector # 11, Uttara, Dhaka-1230.
∎ Web : http://www.dorpangroup.com/
∎ Business : DORPAN properties limited (DPL) is a dynamic incorporation in the field of Real Estate in Bangladesh. DPL introduces the first initiative “DORPAN SINGAPORE ISLAND” at urban residential zone of RAJUK with the prime focus of high tech connectivity and energy efficiency that reflecting smiles of green.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 20th Jul 2023
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