Sr. Executive/Assistant Manager - Customer Service (Rupayan City Uttara)

Job Description

Title: Sr. Executive/Assistant Manager - Customer Service (Rupayan City Uttara)

Company Name: Rupayan Group

Vacancy: Not specific

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor in Engineering (BEngg) in Civil Engineering
∎ B.Sc in Civil Engineering from any reputed Institution.
∎ Skills Required: Civil Enginnering, Client Support, Customer Support

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Drawing, Client Support, customer services, Designing, ESTIMATE
∎ The applicants should have experience in the following business area(s): Real Estate, Developer, Engineering Firms

Job Responsibilities:
∎ Collect the statement of optional modification work and materials selection from valued clients to satisfy their requirement.
∎ Project visit with clients of submitted the customize statement and observe the work progress & check the optional / modification work according to service Clearance. Estimate and costing of additional / modificational work.
∎ Understanding all designs, drawings & specifications according to project standards.
∎ Co- ordinate with internal stockholders.
∎ Ensure customer satisfaction and provide professional customer support.
∎ Maintaining a positive, empathetic and professional attitude toward landowner and customers as well.
∎ Physical project visit as need as well.
∎ Ability to smoothly handling during the Critical Situation.
∎ Perform any other tasks assigned by the management.
∎ Ensure smooth cooperation between customer and other team member through effective communication.
∎ Maintain long term relationship by providing after handover services to our valued client & create references.

Additional Requirements:
∎ Age 26 to 36 years
∎ Only males are allowed to apply
∎ Should have good Knowledge about computer literate.
∎ Must have 3 (Three) years work experience of Customer Service in Real Estate company .
∎ Should be dynamic, proactive and service oriented.
∎ Excellent communication and interpersonal skills.
∎ Strong negotiation skill.
∎ Willing to visit frequently to different projects/ sites.
∎ Willing to work under pressure.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 15 Sep 2021

Company Information:
∎ 28 Aug 2021
∎ Rupayan Group
∎ Address : Rupayan Centre, (Level 3, 4, 5, 6, 7, 9, 13, 14, 17, 18, & 21), 72 Mohkhali C/A, Dhaka-1212.
∎ Web :
∎ Business : Founded in 1988, RUPAYAN Group currently ranks as one of the leading emergent multi-dimensional national conglomerates in Bangladesh comprising 29 SBUs, employing around 1100 people. We engage ourselves in Billboard Design, Drawing & Advertising, Real Estate & Construction, Land Development, Trading, Design & Interior Services, Furniture, Fabrics, Bank, Telecom (IGW, IIG, ICX), Welfare Trust, Port & Logistics Services, Freight forwarding (Sea), Dredging, CNG & Fuel Station, Hotel & Resorts, Education, Rental Services & Consultancy, Retail Chain Store, LPG, TV Channel, and other diversified business. Our aim is to create a centre of excellence by recruiting and facilitating the competent people available. In search of excellence we seek application from the right people to be a part of Rupayan family.

Category: Engineer/Architect