Sr. Executive/ Executive, Customer Services

Job Description

Title: Sr. Executive/ Executive, Customer Services

Company Name: STARPATH HOLDINGS LTD

Vacancy: 1

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Masters' degree in any discipline, Bachelor's degree in any discipline.

Job Responsibilities:
∎ Preparing Accounts Receivable Statements each month, setting revenue collection targets, and obtaining approval from the Management.
∎ Keep regular contact with the customers and remind them before every installment is due.
∎ Follow up with Customers and ensure collection of due installments from them as per their payment schedule.
∎ Issuing reminder letters for payment, notice for cancellation, etc. as and when required.
∎ Communication with customers regularly over the phone, and email.
∎ Project visits with customers as and when required.
∎ Solve backlog and critical issues.
∎ Follow up on customers' queries & update accordingly and coordinate with other departments related to customers' issues.
∎ Select materials with clients' consent.
∎ Preparing optional works, final account & Adhoc committee formation.
∎ Any others tasks as advised by supervisor.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Lunch Facilities: Partially Subsidize

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Jan 2023

Company Information:
∎ 9 Jan 2023
∎ STARPATH HOLDINGS LTD

Category: Customer Support/Call Centre

: Interested candidates are requested to send their CV to [email protected] with the subject line "Application for the post of Sr. Executive/ Executive, Customer Services".