Sr. Executive/ Executive (Customer Service)

Job Description

Title: Sr. Executive/ Executive (Customer Service)

Company Name: DZN Labels Ltd.

Vacancy: Not specific

Job Location: Gazipur (Kashimpur)

Employment Status: Full-time

Educational Requirements:
∎ Graduation in any discipline from any reputed university.

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ The applicants should have experience in the following business area(s): Garments, Garments Accessories, Group of Companies

Job Context:
∎ DZN Labels Ltd. (Dizayn Etiket Bangladesh) a 100% Turkish-owned garments accessories manufacturing company is looking for a young, talented and aspiring candidate who is a team player and multitasker.

Job Responsibilities:
∎ Planning and delivering CS strategies across the organization with a view to retaining existing.
∎ Daily basis follows up with the vendors for payment and other documents collection.
∎ Daily basis follows up with the operation to make goods ready as per vendors requirements.
∎ customers, increasing brand loyalty and expanding the company brand.
∎ Making sure the customer database is correctly segmented for targeted marketing activities.
∎ Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.
∎ Have the ability to work in pressurized situation.
∎ Able to fulfill or achieve the set target or any challenging task by management.
∎ Frequent outdoor visit to corporate customer is a mandatory task.
∎ Ensure proper communication in email and over phone.
∎ Must be fluent in writing and verbal English.
∎ Should have good interpersonal skill.


Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Both males and females are allowed to apply.
∎ Preference will be given to Female.
∎ Must have Experience in Garments / Garments Accessories Industries.
∎ Must be proficient in Computer skills in MS office (especially in Excel).
∎ Excellent in Bangla and English - both spoken and written.
∎ Leadership skills.
∎ Outstanding communication and interpersonal skills.
∎ Excellent time management skills and Ability to work under pressure.
∎ Planning, organizing & prioritizing skills.


Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Mar 2023

Company Information:
∎ 28 Feb 2023
∎ DZN Labels Ltd.
∎ Address : 74-77 Barenda Kashimpur
∎ Web : www.dizaynetiket.com
∎ Business : Label, Offset, Woven ,Printing , Leather, Thermal and other Industries.

Category: Customer Support/Call Centre

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