Sr. Executive / Executive - Customer Service
Job Description
Title: Sr. Executive / Executive - Customer Service
Company Name: Charming Trim & Packaging (BD) Ltd.
Vacancy: 03
Job Location: Narayanganj (Siddirganj)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service
∎ The applicants should have experience in the following business area(s):
Garments Accessories
Job Responsibilities:
∎ Lead team for effectively processing and execution of orders.
∎ Identifies potential team's problems and offers appropriate suggestions to effect improvement in process or procedures.
∎ Follow up all team's activity.
∎ Keep tracking on each team mates daily work.
∎ Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
∎ Supports marketing and sales initiatives.
∎ Provides feedback regarding increase/decrease of business as a base for appropriate management decision making.
∎ Receives customer enquiries and initiates appropriate action after liaison with the respective CS team mate.
∎ Keep tracking base stock/ other stock status with Supply chain department.
∎ Maintains records and reports in an organized manner.
∎ Follow CS Manager's decision as well as company's rules & regulation
Additional Requirements:
∎ Age 27 to 35 years
∎ Both males and females are allowed to apply
∎ Excellent English communication skills - verbal and written
∎ Accurate computer skills
∎ Working knowledge of software packages (applicable at the time)
∎ Time management skills - self motivator and work to strict deadlines
∎ Problem solving skills
∎ Flexible team player
∎ Knowledge of materials associated with printing & packaging
∎ Behaves with tact, sensitivity and responsibility in dealing with both internal and external parties.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share, Provident fund, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Jul 2023
Company Information:
∎ 18 Jul 2023
∎ Charming Trim & Packaging (BD) Ltd.
∎ Address : Factory: Plot # 216 & 216/A, Adamjee EPZ, Siddirganj, Narayanganj, Dhaka-1431. Tel: +88 (02) 7789385
∎ Web : www.charmingtrim.com , www.charmingprinting.com
∎ Business : Garments Trims & Packaging
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 26th Jul 2023
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