Sr. Executive/ Executive - Call Center
Job Description
Title: Sr. Executive/ Executive - Call Center
Company Name: Rupayan Group
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Graduation/ Post Graduation in any discipline from any reputed University.
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management, Call centre training
∎ The applicants should have experience in the following business area(s):
Call Center, Real Estate
Job Responsibilities:
∎ Provide information about products and services to the customers.
∎ Answer calls and handle customers inquiries by telephone.
∎ Manage and resolve customer queries.
∎ Update new customer information into the database system.
∎ Identify and escalate priority issues.
∎ Follow up customer calls where necessary.
Additional Requirements:
∎ Age at most 35 years
∎ Only males are allowed to apply
∎ Excellent communication skills in both Bengali and English (Speaking & Listening).
∎ Good problem analysis skills and solving skills.
∎ Adaptability and good team work.
∎ Good Knowledge of customer service and call center technology
∎ Good computer skills for data entry.
Salary: Negotiable
Compensation & Other Benefits:
∎ Provident fund, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As Per Company Policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Apr 2023
Company Information:
∎ 15 Mar 2023
∎ Rupayan Group
∎ Address : Rupayan Centre (Level-21), 72 Mohkhali C/A, Dhaka-1212.
∎ Web : www.rupayangroup.com
∎ Business : Founded in 1988, RUPAYAN Group currently ranks as one of the leading emergent multi-dimensional national conglomerates in Bangladesh comprising 29 SBUs, employing around 1100 people. We engage ourselves in Billboard Design, Drawing & Advertising, Real Estate & Construction, Land Development, Trading, Design & Interior Services, Furniture, Fabrics, Bank, Telecom (IGW, IIG, ICX), Welfare Trust, Port & Logistics Services, Freight forwarding (Sea), Dredging, CNG & Fuel Station, Hotel & Resorts, Education, Rental Services & Consultancy, Retail Chain Store, LPG, TV Channel, and other diversified business. Our aim is to create a center of excellence by recruiting and facilitating the competent people available. In search of excellence we seek application from the right people to be a part of Rupayan family.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 14th Apr 2023
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