Sr. Executive, Delivery Services (Hub Incharge)

Job Description

Title: Sr. Executive, Delivery Services (Hub Incharge)

Company Name: BYSL Global Technology Group

Vacancy: Not specific

Job Location: Dhaka (Jatrabari, Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ Graduation/ Masters from a reputed university with a good academic track record

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ Maintain inbound and outbound processes as operation standards
∎ Collect cash, accounting, reconciliation and deposit as per operational standards
∎ Be accountable for all recoveries
∎ Be accountable for overall Hub Operations as per operational standards
∎ Comply with 100% ZTP (Zero Tolerance Policy)
∎ Budget and Account Cash and Petty Cash expenses as appropriate
∎ Maintain SOP Adherence at all times and compliance with Service Level Agreement
∎ Coordinate with respective departments and adhere to commercial and statutory compliance
∎ Ensure Achievement of Key Performance Indicator for the Hub and set goals for the team accordingly
∎ Be accountable for stock audit, reconciliation and accuracy at any point in time
∎ Be responsible for the day to day hub operation
∎ Be responsible for all last-mile delivery
∎ Ensure customers are delighted at all times
∎ Ensure employee engagement initiatives are implemented
∎ Prepare duly report/review with the Hub team as required
∎ Ensure profitable operations
∎ Conduct team meetings, motivate team and control attrition
∎ Fill gaps in employee headcount within a turnaround time
∎ Ensure hub team members are trained well
∎ Follow up and coordinate with departments based on open house discussions/findings and take the necessary action as appropriate
∎ Coordinate and execute with local vendors
∎ Monitoring delivery associates, tracking delivered/undelivered shipments on a real-time basis, and taking proactive action for delivery and handling delivery activities
∎ Achieve capacity utilization as per target
∎ Handle customer complaints
∎ Job Location: Mirpur and Maniknagar (Jatrabari),Dhaka

Additional Requirements:
∎ Experience Requirements: At least 2-3 years experience in the relevant industry preferred (Operations, Fulfillment, Delivery Services)
∎ Additional Requirements:
∎ Operational knowledge of Logistics/Deliveries
∎ Ability to identify problems related to the hub, taking appropriate action for resolution
∎ Having the ability to communicate in the most effective manner with juniors, peers, seniors, customers
∎ Having basic computing skills and knowledge, especially in Microsoft Office, Google Suite
∎ Being able to coordinate with vendors and 3rd Party partners
∎ Having leadership skills
∎ Being able to work under pressure
∎ Local candidates will be preferred

∎ Competitive Salary

Compensation & Other Benefits:
∎ Performance Bonus
∎ Festival Bonuses
∎ Subsidized Lunch Facilities
∎ Yearly Salary Review

Job Source: Online Job Posting.

Application Deadline: 29 Jan 2022

Company Information:
∎ 30 Dec 2021
∎ BYSL Global Technology Group

Category: Commercial/Supply Chain

: Please read the requirements carefully before you apply.Mention the name of the position you are applying for in the subject line

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