Sr. Executive (Customer Relationship Management)
Job Description
Title: Sr. Executive (Customer Relationship Management)
Company Name: Online Group
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate in any discipline.
Experience Requirements:
∎ 2 to 3 year(s)
Job Responsibilities:
∎ Providing highest quality of service to the customers through over phone, email & social networking platform.
∎ Take inquiries and questions and providing information to the customers/ prospects.
∎ Answer calls professionally & respond to customer inquiries in timely manner.
∎ Regular communication with Customers and Due follow up accordingly time-to-time.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Ensure customer satisfaction and provide professional customer support.
∎ Any other relevant tasks given by the management.
Additional Requirements:
∎ 2 - 3 years on real estate sector.
∎ Must have knowledge of high rise building construction works.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
∎ 2 (two) Festival bonus equivalent to Gross Salary.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2022
Company Information:
∎ 9 May 2022
∎ Online Group
∎ Address : Cosmopolitan Center (3rd Floor), 22/2, Babar Road, Block-B, Mohammadpur, Dhaka-1207.
∎ Web : www.onlinegroupbd.com
∎ Business : The On-Line Group is one of the leading multi-disciplined contractors in the Bangladesh. It functions through its two core operating companies On-Line Engineering and Leighton and through its diverse range of complementary Associated Businesses.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 31st May 2022
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