Sr. Executive / Asst. Manager - Customer Service (Engineering)

Job Description

Title: Sr. Executive / Asst. Manager - Customer Service (Engineering)

Company Name: SUVASTU PROPERTIES LTD.

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ B.Sc. in Civil Engineering / Architecture from reputed university only.
∎ Skills Required: Analytical Skill, Construction engineering, Construction Estimating, Effective Communication Skill, ERP Implementation, Familiar with SAP ERP system, Good Computer Knowledge

Experience Requirements:
∎ 6 to 8 year(s)
∎ The applicants should have experience in the following area(s): Civil Construction, Civil Engineering, Client Management, Client Service, Customer Care, Customer Handling, Customer Handling Problem solving, Customer Relation, Customer Support, Real Estate Development
∎ The applicants should have experience in the following business area(s): Architecture Firm, Developer, Real Estate

Job Responsibilities:
∎ Co-ordinate with construction department regarding client's need.
∎ Give reminder to the clients for upcoming necessary schedule.
∎ Maintain project wise client's database.
∎ Handle clients' complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure timely resolution.
∎ Maintain regular communication with clients and keep them update on relevant related issues.
∎ Identifying and assessing client's need to ensure their satisfaction.
∎ Assist clients by solving their disputes.
∎ Build a good relationship and trust with client through candid and interactive communication.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Discuss offered products and ensure appropriate guidance.
∎ The ability to communicate clearly when working with clients.
∎ Providing necessary support to the Management as and when required.

Additional Requirements:
∎ Age 28 to 35 years
∎ Only males are allowed to apply
∎ Capable and skill in riding motor Bike in Dhaka city.
∎ Need sound knowledge about computer applications.
∎ He should have very pleasant personality with excellent communication skills both in Bengali & English.
∎ Must be hard working with fervent attitude.
∎ Applications from Civil Engineers / Architects are invited for the post of Customer Service having experience in Real Estate or similar industry.
∎ Capable and skill in riding motor Bike in Dhaka city with valid driving license.
∎ 06 - 08 years of work experience from reputed Real Estate Company.
∎ Professional, mentally and physically sound conditions are required to apply for that post.
∎ Applicants must fulfill the selection criteria.

Salary:
∎ Attractive salary & compensation packages will be provided as remuneration.

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Conveyance Bill.
∎ Contributory Welfare Fund.
∎ Other benefits & facilities will be provided as per existing company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Oct 2021

Company Information:
∎ 17 Oct 2021
∎ SUVASTU PROPERTIES LTD.
∎ Address : Suvastu Properties Ltd., Suvastu Imam Square (5th floor), 65, Gulshan Avenue - 1, Dhaka - 1212, Bangladesh.
∎ Web : www.suvastuproperties.com
∎ Business : `SUVASTU PROPERTIES LTD` is a New Emergence from `SUVASTU DEVELOPMENT LTD` to Cater in the Premium and Innovative Sectors of the Housing Industry.

Real Estate (Commercial & Residential)
Construction
Architecture Frim
Design & Development

Category: Engineer/Architect

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