Title: Service Planning Executive
Company Name: Advanced Chemical Industries Limited (ACI)
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ B. Sc. in Mechanical Engineering / EEE / IPE.
∎ B.Sc with an MBA will get preference.
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
After Sales Service, Automobile
∎ Freshers are also encouraged to apply.
Job Context:
∎ ACI Motors Limited provides Complete Farm Mechanization Solutions to farmers by offering a wide range of agriculture machinery - Tractor, Power tiller, Diesel Engine Reaper, Mini Combine Harvester, Rice Transplanter and Construction Machinery. We achieved a strong market position in the motorcycle unit by creating a positive impact on young minds with our world-class brand `Yamaha`.
∎ ACI Motors has set the industry benchmark of providing the best After Sales Service in only 6 hours anywhere in Bangladesh. We have established a large network with our own service team all across the country.
Job Responsibilities:
∎ Develop & make plan to improve quality of service.
∎ Make proper plan to utilize service manpower & find out gaps of service manpower.
∎ Assist service team to monitor service business & track performance of service team on weekly, monthly & quarterly basis.
∎ Plan to utilize & analyze service as a business.
∎ Develop service reports at a regular and ad-hoc basis.
∎ Visit field regular basis & make plans to develop the procedures of service.
∎ Measure customer satisfaction & make plan to improve satisfaction level.
∎ Analyze competitor service strategy and make plan according to it.
∎ Make a standard operating procedure (SOP) for service team.
∎ Make and assist service head with analysis and presentations.
Additional Requirements:
∎ Strong communication and social skills.
∎ Adapt in MS Office (Specially in MS Excel, PowerPoint & Word)
∎ Willing to build career in automobile industry.
∎ Sound analysis and reasoning skills.
∎ Flexibility to travel extensively.
Salary:
∎ Negotiable
∎ Salary and other benefits will be provided as per policy
Application Deadline: February 2, 2020
Company Information:
∎ Advanced Chemical Industries Limited (ACI)
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Web : www.aci-bd.com
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.
Category: Engineer/Architect
Read Before Apply: Please read job description and criteria carefully.
Source: bdjobs.com